SmartThings app not working? crashes or has problems?

SmartThings Status


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⚠️ Most reported problems ⚠️

Not working
44.3%

Connection
20.0%

Login
17.1%

Something else
12.9%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of SmartThings Problems 😠👌🔥

- Not many Smart Life app devices are currently compatible

- Samsung TVs don’t have the ability to run the app

- Few bugs with screens particularly when you’re editing automation‘s

- Demands “Always” access to my location, rather than “while using the app” access

- Sensors still go offline on and off

- Battery drain indicator is just useless

  9 Reported Issues: 😵🆘🛟🚨📢

Simon
2023-11-06

Crashes after selecting my oven since iOS 17. Tried every usual fix.

Simon Askew
2023-09-23

Sign in with apk. Smartthings just hangs there. Wrong sign in or something.

Todd A Stiffler
2023-07-01

Cooking app not working. Need it to use shopping list. I have tried everything. Frustrating.

Kirk Davis
2023-01-12

The app stopped connecting to the server........reinstalled the app, now it just shows a busy icon. It never loads a screen that can be accessed. Have the STH-ETH-200 hub

Carlos
2022-07-28

Stopped working Customer support said engineers are working on service

Theresa
2022-07-16

App loads can power on device but any other attempt to use the remote within the device (tv) opens the keypad then closes right away. Unable to use remote at all aside from power on power off. Deleted data, Uninstalled, powered off and on, reinstalled. No Change.

Zero
2022-04-28

What a garbage app… crashes every time it’s opened… Deleted redownloaded restarted nothing works..

Craig Schwartz
2022-04-21

SmartThings crashes on login

Eric Mathias
2022-04-21

smarthings on ios 15.4 crashing on sign in

Showing 1-9 of 9

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Common SmartThings Problems & Solutions. Troubleshooting Guide

       


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Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Samsung Electronics CO.LTD., developers of SmartThings.




About this app

See how much your home and compatible Samsung devices cost to run, and try various energy saving features, such as AI saving mode, or schedule devices to run during off peak hours. - Receive recipe recommendations by scanning meal kits, wine, and meat. ※ Some features may not be available in all countries. - iOS 13.  Connect your Samsung smart TVs, smart appliances, smart speakers and brands like Ring, Nest and Philips Hue - all from one app. - Track, monitor and save money on energy with this app Energy.  Quickly and easily connect and control your smart home devices through this app. this app is compatible with 100s of smart home brands.  For optional permissions, the default functionality of the service is turned on, but not allowed. • Bluetooth : Find nearby devices using Bluetooth or BLE. • Location: Automate actions using GPS. (GPS is optional.  With this app, you can connect, monitor and control multiple smart home devices quicker and easier.  So, you can control all of your smart home gadgets in one place, including your Samsung Smart TV and smart home appliances.  The following permissions are required for SmartThings service.  Find Wi-Fi information to add device in iOS 13 or later. • Contacts: Verify user information that will be delivered while sending SMS.