SmartThings Status
Published by Samsung Electronics CO.LTD. on 2023-12-12 Quickly and easily connect and control your smart home devices through
SmartThings.
SmartThings is compatible with 100s of smart home brands.
Are you having issues? Select the issue you are having below and provide feedback to SmartThings.
problems reported in the last 24 hours
Reported Issues: 9 Comments
By Simon 5 months ago
Crashes after selecting my oven since iOS 17. Tried every usual fix.
By Simon Askew 7 months ago
Sign in with apk. Smartthings just hangs there. Wrong sign in or something.
By Todd A Stiffler 9 months ago
Cooking app not working. Need it to use shopping list. I have tried everything. Frustrating.
By Kirk Davis 1 year ago
The app stopped connecting to the server........reinstalled the app, now it just shows a busy icon. It never loads a screen that can be accessed. Have the STH-ETH-200 hub
By Carlos 1 year ago
Stopped working Customer support said engineers are working on service
By Theresa 1 year ago
App loads can power on device but any other attempt to use the remote within the device (tv) opens the keypad then closes right away. Unable to use remote at all aside from power on power off. Deleted data, Uninstalled, powered off and on, reinstalled. No Change.
By Zero 1 year ago
What a garbage app… crashes every time it’s opened… Deleted redownloaded restarted nothing works..
By Craig Schwartz 2 years ago
SmartThings crashes on login
By Eric Mathias 2 years ago
smarthings on ios 15.4 crashing on sign in
Common dislikes about SmartThings app
- Not many Smart Life app devices are currently compatible
- Samsung TVs don’t have the ability to run the app
- Few bugs with screens particularly when you’re editing automation‘s
- Demands “Always” access to my location, rather than “while using the app” access
- Sensors still go offline on and off
- Battery drain indicator is just useless
Have a Problem with SmartThings? Report Issue
Leave a comment:
Common SmartThings Problems & Solutions. Troubleshooting Guide
Complete guide to troubleshoot SmartThings app on iOS and Android devices. Solve all SmartThings app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Samsung Electronics CO.LTD., developers of SmartThings.
100% Contact Match
Developer: Samsung Electronics Co., Ltd.
E-Mail: [email protected]
Website: Visit SmartThings Website
See how much your home and compatible Samsung devices cost to run, and try various energy saving features, such as AI saving mode, or schedule devices to run during off peak hours. - Receive recipe recommendations by scanning meal kits, wine, and meat. ※ Some features may not be available in all countries. - iOS 13. Connect your Samsung smart TVs, smart appliances, smart speakers and brands like Ring, Nest and Philips Hue - all from one app. - Track, monitor and save money on energy with this app Energy. Quickly and easily connect and control your smart home devices through this app. this app is compatible with 100s of smart home brands. For optional permissions, the default functionality of the service is turned on, but not allowed. • Bluetooth : Find nearby devices using Bluetooth or BLE. • Location: Automate actions using GPS. (GPS is optional. With this app, you can connect, monitor and control multiple smart home devices quicker and easier. So, you can control all of your smart home gadgets in one place, including your Samsung Smart TV and smart home appliances. The following permissions are required for SmartThings service. Find Wi-Fi information to add device in iOS 13 or later. • Contacts: Verify user information that will be delivered while sending SMS.
