Body Sync app not working? crashes or has problems?

Body Sync Status

Last Updated on 2018-08-06 by Jaiyo Inc.

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Common Body Sync Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Body Sync app on iOS and Android devices. Solve all Body Sync app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Body Sync iPhone Issues and Solutions

Body Sync iOS app crashes, not working, errors
Body Sync iOS app network issues
Body Sync on iOS has black/white screen

Body Sync Android App Issues and Solutions

Body Sync has errors/crashing/not working
Body Sync server network connectivity issues
Body Sync has black screen

Body Sync iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Body Sync app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Body Sync app crashes or not working on Iphone (iOS):

Close and restart the Body Sync app on iPhone
Update Body Sync app to the Latest Version for iOS
Uninstall and reinstall Body Sync iPhone app
Update your iPhone to the latest iOS version

Fix Body Sync on iPhone unable to connect to server/internet connection issues::

To resolve Body Sync network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Body Sync black/white screen (blank screen) on iPhone:

Follow the Body Sync iOS app troubleshooting guide Here →

Body Sync Android App Issues and Solutions

Fix Body Sync not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Body Sync app issues:

Force Stop the Body Sync App
1. On android, goto "Settings" » click Body Sync app. » click "Force Stop".

Update Body Sync to the latest version on PlayStore

Clear Body Sync App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Body Sync app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Body Sync.

Fix Body Sync unable to contact server/ Body Sync internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Body Sync » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Body Sync » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Body Sync on android.

Solve Body Sync black/white screens issue on Android:

Follow the Body Sync android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Jaiyo Inc., developers of Body Sync.

Verified email

Contact e-Mail: support@jaiyo.net

About this app

So if you used it today, subtract 3 years to see your actual start date. * All information that is read from Fitbit is immediately put into Apple Health and then discarded. Sync only the body data you or your Aria logged from Fitbit to Apple Health. Body Sync for Fitbit to Health is designed for use with the Fitbit platform. This is the only app that doesn't do that. * Fitbit only allows 3 years of data to be transferred. Other apps will sync a mess of garbage data in between your actual logs in order to fill in the gaps. Fitbit is a registered trademark and service mark of Fitbit, Inc. BodySync does not store any of the information. Contact us at support@jaiyo. net for bug reports and suggestions. This product is not put out by Fitbit, and Fitbit does not service or warrant the functionality of this product.