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Listed below are our top recommendations on how to get in contact with YouTube TV. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact YouTube TV. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
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I was hoping this app would suffice to replace my standard cable television, but unfortunately, I can’t watch an entire episode of anything without a video-killing bug ruining the whole thing. Specifically, about 3/4 of the way through a television series episode, the video glitches and odd things begin to happen: the audio track jumps to the beginning of the episode, the video freezes for a moment and then continues to play under the audio from the beginning. And then the advertisements! Oh goodness! For $50/month, I would expect fewer ads, but there they are every 10 minutes: 2 to 3 ads at a time. And guess what? When you have to close and re-open the app to find your place in the episode you were watching, EVERY. SINGLE. TIME. You try to track through to the spot where you left off. The episode starts to play, and then a series of ads immediately kicks in. Missed your spot? More ads. It is infuriating and app breaking. I am using a first-generation iPad Pro, for what it’s worth.
I believe I was one of the first subscribers in my area. The app worked flawlessly, but not anymore. When watching recordings, the program regularly stops after 40 minutes regardless of program watched. The program then starts from the beginning. I have to restart my phone to continue watching from the interrupted part. Now when watching a show that is recording and if I don’t catch it from the beginning and ask the app to display it from the beginning, the show repeatedly starts over from the beginning on its own while I’m watching. It is extremely frustrating! My price is scheduled to increase to add more channels I don’t care to watch while the channels I inquired about having added haven’t been added and there is no communication about if they will be added. It seems like soon after I recommended the service and app, the reliability tanked. I’m not going to pay more for worse and not getting what I want. I use an iphone 8S plus with the most updated ios.
PROS: you get your local channels, the staple channels such as ABC CBS NBC FOX etc. and a variety of sports channels. CONS: we have experienced CONSTANT problems despite the fact that we have high speed internet such as not being able to change channels because it will change on the phone but not on the TV and then no longer pulls up the TV to cast to so we are left to uninstall & reinstall the app EVERY time and programs not playing just to name a couple. Also not a very wide variety of channels to choose from. While you have options to choose from for sports, there's a deficiency to offer popular alternatives like possibly HGTV, GSN, Lifetime, Hallmark or any type of cooking channels. So when comparing pricing and channels offered with dish networks, it's really not worth the trouble to pay the same or comparable for less channels and less conveniences so I'm glad a free trial was offered to know what the service would be like before buying, although I've heard canceling is just as difficult.
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