Contact TV Remote Support

It is extremely delayed and none of the actions canceled each other. Most times what you press doesn’t register anyway from the app to your TV but if it does you will have to wait for the movements to register (up to 10 seconds each press) and sit through the movements in the order that you pressed them. Lastly, you have to pay for simple things like being able to use a keyboard or the little search tool on your own TV (a feature a lot of TVs already have). There are pop up ads for every 1 minute or so while you are using the app…which I would think they would make enough money with ads instead of having people pay for simple features. Bad.

So when you first launch, it offers your choice between a three day trial then annual subscription for $30/yr or a one-time of $20. I took the latter because I just know I will forget to remove my subscription. I turned on my Sony Bravia and the app detected it correctly. Unfortunately, it then says to use the original remote to allow access. There’s the snag: no such screen appears to do that, and while I’m a tech savvy person I have been unable to locate such an option. Furthermore, the app has a contact us button which doesn’t do anything and the app store support link doesn’t actually show this app. I feel like I was just scammed out of $20.

I thought it’d be a great idea to download a remote on my phone since my kids constantly lose the remote. I wasn’t planning on paying for any of the packages because I didn’t care about being able to open apps on the tv all I wanted was the ability to change the channel and control the volume... you know the bare minimum.... well all you’ll be able to do is find a channel from a Home Screen because literally every other button requires you to purchase a subscription.