Sway Friends app not working? crashes or has problems?

Sway Friends Status

Last Updated on 2021-06-18 by Humen, Inc.

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Common Sway Friends Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Sway Friends app on iOS and Android devices. Solve all Sway Friends app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Sway Friends iPhone Issues and Solutions

Sway Friends iOS app crashes, not working, errors
Sway Friends iOS app network issues
Sway Friends on iOS has black/white screen

Sway Friends Android App Issues and Solutions

Sway Friends has errors/crashing/not working
Sway Friends server network connectivity issues
Sway Friends has black screen

Sway Friends iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Sway Friends app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Sway Friends app crashes or not working on Iphone (iOS):

Close and restart the Sway Friends app on iPhone
Update Sway Friends app to the Latest Version for iOS
Uninstall and reinstall Sway Friends iPhone app
Update your iPhone to the latest iOS version

Fix Sway Friends on iPhone unable to connect to server/internet connection issues::

To resolve Sway Friends network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Sway Friends black/white screen (blank screen) on iPhone:

Follow the Sway Friends iOS app troubleshooting guide Here →

Sway Friends Android App Issues and Solutions

Fix Sway Friends not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Sway Friends app issues:

Force Stop the Sway Friends App
1. On android, goto "Settings" » click Sway Friends app. » click "Force Stop".

Update Sway Friends to the latest version on PlayStore

Clear Sway Friends App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Sway Friends app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Sway Friends.

Fix Sway Friends unable to contact server/ Sway Friends internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Sway Friends » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Sway Friends » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Sway Friends on android.

Solve Sway Friends black/white screens issue on Android:

Follow the Sway Friends android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Humen, Inc., developers of Sway Friends.

Verified email

Contact e-Mail: [email protected]

About this app

Simply upload a photo or record a video, and we'll turn it into hundreds of fun and interesting GIFs! Create AI-powered GIFs of yourself and your friends using Sway Friends. Then share the GIFs directly from SwayFriends , or use our custom keyboard to easily share your favorite GIFs on other platforms!