Contact Linux Format Support

by James Catalfano

Bought thru iTunes I wasn’t getting my issues but they were taking the money from my account every month. Customer support was slim to none when asking for help with the issue. When finally getting in contact with someone through email due to no number being available I was only refunded 1 month with issues I had paid for still asking me for payment before I could download. I reached out numerous times to only be ignored. Thanks Jellisa iTunes customer support. Would not purchase anything through iTunes in the future.

by Zircon_34

Since January I cannot download any issues and cannot login anymore, despite having reset my password. The magazine content itself is great but the mymagazine account and their support is not satisfying. I paid for the magazine but cannot read it:-(

by The Bamajr

I've had a subscription to your printed Linux Format magazine and I've bought it off the shelf at book stores. This digital copy is far less expensive than buying it off a bookseller's shelf (usually around $15 USD) and as a print subscription ($125 USD for 13 issues), which I appreciate.

However, the actual iPhone/iPad app leaves a lot to be desired. The UI is terrible. There is no integration with Safari, to easily navigate to a web link. The advertisement space is annoying in the mobile environment and takes up way too much real estate. The image resolution is questionable, at best.

Finally, had I known there would not be any way to get the disks, included with the printed edition and that I would not have access to the web site, as I do with a print subscription, I never would have subscribed to it via the App Store. I can tell you this much, I will not renew, until these options are made available. Nice to see the disclaimers have now been added to the app, in the app store, but not before I had already signed up for 6 months.