Fidelity Investments app not working? crashes or has problems?

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6 User reports:
App has problems
 User reports 6

6 Problems reported in the last 24 hours

Most reported problems

Something else
45.5%

Not working
27.3%

Login
18.2%

Connection
9.1%

🔨🐞 Solved: verified fixes that worked!

Reported Issues:
F
Fred Cady:

Can no longer trade using the mobile app

View
solution
M
Moises Arzamendi:

I cannot download the fidelity app for my phone. I’m in Spain.

View
solution

📋 5 Reported Issues:

M
Mark 2026-01-23

App claims this version is no longer supported and I must update however there is no newer version a

W
WILLIAM Josephson 2023-01-20

I have a problem with the fidelity android app. It takes my login ID and password and then sends me a 6 digit security code. When I enter the code and hit the next button on the number keypad nothing happens. The only additional option is to request a new security code which results in the same loop. This app worked for me about a month ago. I have deleted and re-downloaded the app several times with no change. Is the problem with my new Samsung galaxy s22 phone or with the app? I have no problem logging into fidelity using my PC.

K
Kim Doan 2023-01-18

I tried to make a sale on my mobile fidelity app, it freeze several times.

D
David Kelly 2022-07-20

Today the windows app froze twice, and completely crashed and disappeared once. The order list did not show new orders, so I had to exit the app and reenter to see my orders. In one case the order window did not show any orders, new or historic. What is going on? The app appears to be completely unreliable.

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S
Suzanne Belk 2022-05-30

When I select the app from my iOS Home Screen, it says Loading… but never loads. I have an excellent connection, and no issues with other apps. There are no updates available for the app on the App Store, so I believe I have the most current version available. It worked fine yesterday.

Showing 1-5 of 5 reported issues:


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Common Fidelity Investments Problems & Solutions. Troubleshooting Guide

Table of Contents:

  1. Fidelity Investments iPhone Issues and Solutions

  2. Fidelity Investments Android App Issues and Solutions

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E-Mail: [email protected]

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Developer: Fidelity Investments




‼️ Outages Happening Right Now

  • Jan 18, 2026, 07:29 PM

    a user from Dallas, United States reported problems with Fidelity Investments : Login

  • Nov 09, 2025, 11:16 PM

    a Windows user from Toronto, Canada reported problems with Fidelity Investments : Connection

  • Oct 01, 2025, 01:36 AM

    a user from Boston, United States reported problems with Fidelity Investments : Login

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