Contact Legacy KACE GO Support
Published by Quest Software, Inc. on 2023-01-16 About: Take your productivity to the next level using KACE GO!
The KACE GO app was
created to provide access to the KACE SMA Appliance from any location, enabling
IT professionals to remain effective from all corners of the workplace, across
multiple office locations and even while on the road. Now IT administrators can
review and respond to real-time service desk and monitoring notifications,
examine inventory details and deploy so.
How to Contact Legacy KACE GO Customer Service/Support
Listed below are our top recommendations on how to get in contact with Legacy KACE GO. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Legacy KACE GO. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
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Developer: Quest Software, Inc.
E-Mail: [email protected]
Website: Visit Legacy KACE GO Website
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Reported Issues: 3 Comments
By Aidinb
STATUS not available, Poor barcode scanning
It seems that in some recent version of the mobile app, the STATUS field has disappeared from asset management. This is hugely important for tracking physical inventory, and now we're required to make status changes on the Desktop interface. On paper, the single most useful feature of this app is barcode scanning. Sadly, the reality is much more frustrating, as it sometimes takes about a minute of playing with angles and/or using a different light source in order to get it to recognize. Most barcode scanning apps have a flashlight option that uses the built in LED, but not kace go. Other apps are also a lot faster to read, regardless of angles or lighting. Some even include a satisfying Beep or Vibrate! (See apps "Beep" or "RedLight") This app would be AMAZING if it just took some hints from other barcode scanning apps.
By metrosam
After server update the app no longer works
After the last few updates this app will not show new work order until the next day and when checking recent it now show all work order not the recent ones what ever was done broken the app and made it useless to use.
By ymerej671
App crash when attempting to create new ticket
This critical function prevents us from creating tickets while mobile. There has been no response to emails regarding when this will be resolved. Seems like other users of this app also get very poor response.
Have a Problem with Legacy KACE GO? Report Issue
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Why should I report an Issue with Legacy KACE GO?
- Pulling issues faced by users like you is a good way to draw attention of Legacy KACE GO to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
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- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Legacy KACE GO customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Legacy KACE GO.
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