Company Name: Quest Software, Inc.
About: QuEST Global Services provides outsourced engineering services across the USA, Europe, and Asia.
Headquarters: Singapore, Central Region, Singapore.
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The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
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Get Pricing Info for QuEST Global Servicesby Aidinb
It seems that in some recent version of the mobile app, the STATUS field has disappeared from asset management. This is hugely important for tracking physical inventory, and now we're required to make status changes on the Desktop interface.
On paper, the single most useful feature of this app is barcode scanning.
Sadly, the reality is much more frustrating, as it sometimes takes about a minute of playing with angles and/or using a different light source in order to get it to recognize.
Most barcode scanning apps have a flashlight option that uses the built in LED, but not kace go. Other apps are also a lot faster to read, regardless of angles or lighting. Some even include a satisfying Beep or Vibrate!
(See apps "Beep" or "RedLight")
This app would be AMAZING if it just took some hints from other barcode scanning apps.
by Metrosam
After the last few updates this app will not show new work order until the next day and when checking recent it now show all work order not the recent ones what ever was done broken the app and made it useless to use.
by Ymerej671
This critical function prevents us from creating tickets while mobile. There has been no response to emails regarding when this will be resolved. Seems like other users of this app also get very poor response.
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