Contact AMC Theatres: Movies & More

Contact AMC Theatres Support

Published by on 2023-12-15

About: The AMC Theatres App is your portal to everything AMC. Buy tickets, get info
about the movies you want to see, access your AMC Stubs rewards and make A-List

How to Contact AMC Theatres Customer Service/Support

AMC Theatres: Movies & More Contact Information

Listed below are our top recommendations on how to get in contact with AMC Theatres: Movies & More. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact AMC Theatres: Movies & More. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).

NOTE: If the links below doesn't work for you, Please go directly to the Homepage of American Multi-Cinema, Inc

100% Contact Match

Developer: AMC Theatres

E-Mail: [email protected]

Website: Visit AMC Theatres Website

60.87% Contact Match

Developer: AMC Cinemas KSA

E-Mail: [email protected]

Website: Visit AMC Cinemas KSA Website

More Matches

Get Pricing Info for AMC Entertainment Holdings
Contact AMC Entertainment Holdings! Or Contact Support
Need help using AMC Entertainment Holdings? Try their Help Center now!
AMC Entertainment Holdings in the News!

Social Support and Contacts

AMC Entertainment Holdings on Facebook!
AMC Entertainment Holdings on Twitter!
AMC Entertainment Holdings on LinkedIn!

Reported Issues: 11 Comments

4.8 out of 5


2 months ago


By S, Williams

7 months ago

Hello. My family has four movie tickets that were issued to us when the movie projector broke during a movie and couldnt be fixed for that movie. This was right before the covid lockdowns happened so we have not been to the movies since. We decided to see a movie this weekend but we noticed there is a expiration date of July 2021 (right during the time covid was still serious.) We feel cheated that we paid for a family movie before covid, and becasue we are just now feeling safe to visit the movies, our tickets are expired. can you please help? We would like to use our 4 passes to see a movie this weekend.

By Ivette Madriagl

9 months ago

Think husband left wallet in the theatres. Been trying to call for over 30-40 mins straight and no answer. We’re visiting Las Vegas AMC Rainbow Promenade 10 is the theatre’s we’re trying to contact lost and found! No lost and found options at customer service! Worst ever experience

By Bonnie Gutierrez

11 months ago

I was charged twice on my debit card for the same movie tickets

By Betty

2 years ago

I want to cancel the free 7day because I don't have a cable perfider so it won't work

By Daniel

2 years ago

Why are you people so Sneaky and ambiguous!?? You sell these AMC amazing gift cards to everybody to give away to gifts but nobody can actually use them unless you can happen to be one of the lucky five in the United States that lives near one tour theaters! I can’t even use the online demand service because in order to do that and use my gift cards I have to pay a subscription fee and can you get help I’ve talk to somebody while of course that can’t happen even though that’s the first thing you see on the screen it says we are happy to help I can’t wait to hear from you all that bullshit. But all they do is make you fill out forms and answer questions you don’t even fucking care about goddamn I put a goddamn phone number on there so somebody can answer the goddamn questions give us a goddamn fucking money back fucking scum

By Patricia Baltz

2 years ago

Was charged twice on my credit card. Tried calling several numbers but no answer. Want to get this matter taken care of

By Rachel Bailey

3 years ago

Please don’t take off the walking dead after season 11 . I want to stay on forever

By Anonmom

Buggy &Requires excessive prompts

First time user of this app. Long time Flixster user. We also have a Stubs card. Upon trying to purchase tickets, received error message ‘Oops! Something went wrong...’ Selected the purchase button again and received the same warning. Then we were timed out and had to restart the purchase process from the beginning only to find our seats were no longer available -Because apparently the transaction did complete despite the error messages and zero confirmation that the transaction went thru. I don’t like being forced to check my credit card account to make sure we weren’t charged twice because the app never confirmed the transaction! This is BASIC stuff! Also, too many clicks to see what’s playing/times at a given venue. The initial screen giving information about the theater is more for the egos of AMC Executives - The customer wants to see the movie and times FIRST, not a corporate marketing spiel. We use these apps to save time, that point is lost on AMC. Also, favorited 5 AMC theaters, but can’t seem to get a filtered list set as my default view showing only those theaters. I don’t need to know about a theater 10miles away, I just want to launch the app and see what’s playing at my favorites. I imagine that option exists but I can’t figure it out, or because of a bug the setting/option doesn’t work. Appreciate they include run time and technical info for the theater/ presentation.

By ru4real755

I wish someone would fix this app!

Every time we open the app to make a reservation, the date goes back to January 1 or else it jumps to a different theater. We also have other various issues as we are a married couple linked by entourage… one is with reward certificates. One of us has 2 and the other has 5 and yet, they jump back and forth and show under each other’s account. This is the same for bonus bucks that AMC has given out and we are often blocked from making our 3 reservation for the week once we both have seen 2 movies ( as if the system thinks we have seen more than 2 each). We both have iPhones with current software and the AMC app is updated on both as well… the issues we experience make no sense at all and started once we linked our accounts via the entourage feature. Trying to contact support is not an option if you need immediate support and I am a caregiver to a hospice patient so, I can’t sit and wait with a phone in my hand long term… We enjoy AMC but, don’t enjoy your app. I wish someone would take the time to investigate these issues as I am tired of having to drive to the theater to purchase tickets when the app should work…

By Soundman245

loses tickets

Until recently I gave this app 5 stars, but recently it has been glitchy as others have reported, not allowing purchases, and today I went to check on an order for a few days from now and it wasn’t there in the app, the tickets were not displayed. Worried that I had forgotten to place the order, I checked my credit card statement and found a charge, then checked my email for the ticket confirmation, but nothing showing in the app. After a chat session with customer support, i was told to bring a pro out of that email, and that the tickets would show up in the app after the movie showtime. after. I got the sense that the rep felt I was being stupid for not knowing this. Hopefully I will not have a problem. BUT: I kept checking, and discovered that this happened at least once previously, and that time, I just thought that I had forgotten to place the order, ordered again, only to discover after the showtime that there were two sets of tickets displayed, the ones I used and the ones I wasted. Now I’m out over $90. Reaching out to customer service to see if they will help, but since it is well after the showtime, I’m expecting them to say they cannot help me. Really annoying and wipes out any savings I’ve gotten from being an A-list member. Moral: Don’t trust the app to track your purchases properly!

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