AMC Theatres Status
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13 Problems reported in the last 24 hours
🔨🐞 Solved: verified fixes that worked!
[Solved] Cannot log in to app. App says "invalid form submission" when trying to log in. Password is correct
The app is not working
When I try to sign in, I get "invalid form submission" error. This only happens on the app, web ok.
📋 21 Reported Issues:
My app keeps timing out after I select my seats when I go to purchase the tickets, its time is up and I lose my tickets and I cannot purchase them. I have tried reinstalling the app many times, clearing cache, nothing works.
I keep getting error messages when I open the app
Unable to purchase tickets on my app. Keep getting “error” after reserving seats and then says my seats are already taken.
Im an AMC stubs Cast member, when I try to scan to use the benefits, I get an error: “cannot read property ‘location’ of undefined”
App keeps saying error connecting to AMC Theaters. Please check your internet connection and retry. My internet connection is fine. I am literally using it to post this message....
Every time I try to login to AMC Theaters on my Android phone, I receive the following message, "Invalid form submission." I am able to access and login to AMC Theaters from a web browser on my laptop _as well as_ Firefox running on Android; the app simply does not allow me to login.
I tried to purchase online tickets twice within a few minutes, and once my card was submitted it says error. The money was however deducted and pending in my account.
App has been down and unable to load consistently for days. Randomly it works but more often than not, it is broken
app does not show any showtimes
I am an AMC A-List member and investor. My app keeps saying there is an error connecting to the server. What can I do to fix this? I have shutdown my phone, reinstalled the app and still it will not let me login or access the movie info. Thanks for your help.
Every time I sign into the app it says authentication not able to be validated. I renewed my subscription for another year back months ago I cannot get into my AMC account now
AMC app is seriously flawed and I have several issues a week. Support is slow because must connect through Facebook messenger and hope someone responds in a few days. Very poor customer support process to utilize another company because AMC abandoned all support option on AMC app. 1. AMC has blocked my account from buying non alist reservations. Same credit card allowed when I bought through my sons acct. AMC support confirmed my acct was blocked and stated buy tickets elsewhere not getting fixed. Check in 3 to 5 days to see if it cleared. 2. Missing reservations. Upcoming and alist summary page missing reservations. 3. History, upcoming and alist don't match. An upcoming ticket on history isn't appearing on upcoming reservations. 4. Unable to book my 3 alist reservations. I had 2 total for this week plus all future dates but wouldn't let me make a third. Canceled one so only 1 alist reservation but still said no slots available despite all pages saying 2 available slots. 5. AMC very unprepared for traffic for big movies and systems crash and don't function properly. To keep place in queue which I have found can be 18-24 hrs, you keep clucking purchase and hope you get in only to find AMC locks you out and blocks your acct. This is the most frustrating process. For months I had almost no problems and in 2022 it is an issue with almost every reservation. Since June 2022, I have reported issues several times EVERY WEEK but none of the issues have been fixed and support has been ineffective.
Unable to receive my seat.
I can't connect to AMC Stubs on my iPhone or my desktop. What gives?
My app doesn't work and I can't use a list subscription
App not working at all. Won't connect to server.
Rental movie won't play. Gives android error 404 on multiple networks and devices.
App is not formatting properly on iPhone. I can’t select certain button options because they are not fully visible in the screen.
Trying to upgrade from stubs to a list. I FINALLY got to "purchase" (with an amount of $1.04 due to 1st month promo) and - NOTHING. "Purchase" button will not light up and allow selection. I have card info, and agreement box is checked. I have read all terms and agreements. What's the problem??
Keep getting an error message when I try to pre-order food for movie on 5/5/22. Tried past orders and doing a new order with no luck. Tells me an error occurred and try again. App is up-to-date.
Says it can’t connect. Get a retry. I have a stubs card.
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