AMC Theatres app not working? crashes or has problems?

AMC Theatres Status


I have a problem with AMC Theatres

Are you having issues? Select the issue you are having below and provide feedback to AMC Theatres.



⚠️ Most reported problems ⚠️
Something else
70.0%

Not working
20.0%

Login
10.0%

Problems reported in the last 24 hours

24 hour clock ⏰

Summary of AMC Theatres Problems 🔥

- Filthy movie theater

- Error message when trying to purchase tickets

- Date goes back to January 1 or jumps to a different theater

- Reward certificates and bonus bucks jump back and forth between accounts

- Issues started once accounts were linked via entourage feature

- Difficult to contact support

📋 21 Reported Issues:

H
Heather Gilbert 2023-10-20

My app keeps timing out after I select my seats when I go to purchase the tickets, its time is up and I lose my tickets and I cannot purchase them. I have tried reinstalling the app many times, clearing cache, nothing works.

J
Jake Selig 2023-07-21

I keep getting error messages when I open the app

T
Tinamarie Johnson 2023-06-20

Unable to purchase tickets on my app. Keep getting “error” after reserving seats and then says my seats are already taken.

C
Cody 2023-06-18

Im an AMC stubs Cast member, when I try to scan to use the benefits, I get an error: “cannot read property ‘location’ of undefined”

T
Ty Wilson 2022-09-24

App keeps saying error connecting to AMC Theaters. Please check your internet connection and retry. My internet connection is fine. I am literally using it to post this message....

D
David Diemer 2022-09-06

Every time I try to login to AMC Theaters on my Android phone, I receive the following message, "Invalid form submission." I am able to access and login to AMC Theaters from a web browser on my laptop _as well as_ Firefox running on Android; the app simply does not allow me to login.

A
ALISA 2022-08-29

I tried to purchase online tickets twice within a few minutes, and once my card was submitted it says error. The money was however deducted and pending in my account.

H
Hunt Graydon 2022-08-18

App has been down and unable to load consistently for days. Randomly it works but more often than not, it is broken

M
Melissa 2022-07-25

app does not show any showtimes

M
Mike Weinman 2022-07-15

I am an AMC A-List member and investor. My app keeps saying there is an error connecting to the server. What can I do to fix this? I have shutdown my phone, reinstalled the app and still it will not let me login or access the movie info. Thanks for your help.

T
Timothy Hannigan 2022-07-13

Every time I sign into the app it says authentication not able to be validated. I renewed my subscription for another year back months ago I cannot get into my AMC account now

P
Pamela Richter 2022-07-11

AMC app is seriously flawed and I have several issues a week. Support is slow because must connect through Facebook messenger and hope someone responds in a few days. Very poor customer support process to utilize another company because AMC abandoned all support option on AMC app. 1. AMC has blocked... Show more

E
Edward Ingeneri 2022-07-08

Unable to receive my seat.

J
John Matthews 2022-06-03

I can't connect to AMC Stubs on my iPhone or my desktop. What gives?

B
Brent Cunnings 2022-06-02

My app doesn't work and I can't use a list subscription

J
Jennifer 2022-05-31

App not working at all. Won't connect to server.

S
Scott 2022-05-28

Rental movie won't play. Gives android error 404 on multiple networks and devices.

B
Brandon Ryan 2022-05-21

App is not formatting properly on iPhone. I can’t select certain button options because they are not fully visible in the screen.

J
James Wells 2022-05-19

Trying to upgrade from stubs to a list. I FINALLY got to "purchase" (with an amount of $1.04 due to 1st month promo) and - NOTHING. "Purchase" button will not light up and allow selection. I have card info, and agreement box is checked. I have read all terms and agreements. What's the problem??

J
JC Faulkner 2022-04-29

Keep getting an error message when I try to pre-order food for movie on 5/5/22. Tried past orders and doing a new order with no luck. Tells me an error occurred and try again. App is up-to-date.

T
Tom 2022-04-28

Says it can’t connect. Get a retry. I have a stubs card.

Showing 1-21 of 21 reported issues:

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Developer: AMC Theatres




‼️ Outages Happening Right Now

  • Apr 05, 2025, 10:44 PM

    a user from Tulsa, United States reported problems with AMC Theatres : Login

  • Apr 03, 2025, 11:42 PM

    a user from East Setauket, United States reported problems with AMC Theatres : Login

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