Camera Control app not working? crashes or has problems?

Camera Control Status

Published by Harald Meyer

The Camera Control for Ricoh Theta app allows you to control the Ricoh Theta m15
camera over Wifi. It supports changing of settings (such as shutter time, ISO,
exposure compensation, time-lapse settings, .

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Common Camera Control Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Camera Control app on iOS and Android devices. Solve all Camera Control app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Camera Control iPhone Issues and Solutions

Camera Control iOS app crashes, not working, errors
Camera Control iOS app network issues
Camera Control on iOS has black/white screen

Camera Control Android App Issues and Solutions

Camera Control has errors/crashing/not working
Camera Control server network connectivity issues
Camera Control has black screen

Camera Control iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Camera Control app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Camera Control app crashes or not working on Iphone (iOS):

Close and restart the Camera Control app on iPhone
Update Camera Control app to the Latest Version for iOS
Uninstall and reinstall Camera Control iPhone app
Update your iPhone to the latest iOS version

Fix Camera Control on iPhone unable to connect to server/internet connection issues::

To resolve Camera Control network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Camera Control black/white screen (blank screen) on iPhone:

Follow the Camera Control iOS app troubleshooting guide Here →

Camera Control Android App Issues and Solutions

Fix Camera Control not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Camera Control app issues:

Force Stop the Camera Control App
1. On android, goto "Settings" » click Camera Control app. » click "Force Stop".

Update Camera Control to the latest version on PlayStore

Clear Camera Control App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Camera Control app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Camera Control.

Fix Camera Control unable to contact server/ Camera Control internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Camera Control » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Camera Control » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Camera Control on android.

Solve Camera Control black/white screens issue on Android:

Follow the Camera Control android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Harald Meyer, developers of Camera Control.

29.63% Contact Match

Developer: Ricoh Co., Ltd.

E-Mail: [email protected]

Website: Visit Camera Control Website

About this app

It supports changing of settings (such as shutter time, ISO, exposure compensation, time-lapse settings, ... ), capturing, and media download. - Control Ricoh Theta 360 degree cameras over Wifi. The Camera Control for Ricoh Theta app allows you to control the Ricoh Theta m15 camera over Wifi. Note: Theta S is not supported! Please use the Theta S Remote app instead. - Change settings such as shutter time, ISO, exposure compensation, shutter sound, power settings, ... - Download photos and videos from the camera over Wifi.