PoP app not working? crashes or has problems?

PoP Status

Published by SAVE Wildlife Conservation Fund Stiftung

PoP - Produkte ohne Palmöl PoP ist die App der Kampagne ZeroPalmöl. Die App
enthält eine Datenbank palmölfreier Produkte und deren Hersteller.

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Common PoP Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot PoP app on iOS and Android devices. Solve all PoP app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

PoP iPhone Issues and Solutions

PoP iOS app crashes, not working, errors
PoP iOS app network issues
PoP on iOS has black/white screen

PoP Android App Issues and Solutions

PoP has errors/crashing/not working
PoP server network connectivity issues
PoP has black screen

PoP iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever PoP app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix PoP app crashes or not working on Iphone (iOS):

Close and restart the PoP app on iPhone
Update PoP app to the Latest Version for iOS
Uninstall and reinstall PoP iPhone app
Update your iPhone to the latest iOS version

Fix PoP on iPhone unable to connect to server/internet connection issues::

To resolve PoP network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix PoP black/white screen (blank screen) on iPhone:

Follow the PoP iOS app troubleshooting guide Here →

PoP Android App Issues and Solutions

Fix PoP not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent PoP app issues:

Force Stop the PoP App
1. On android, goto "Settings" » click PoP app. » click "Force Stop".

Update PoP to the latest version on PlayStore

Clear PoP App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "PoP app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch PoP.

Fix PoP unable to contact server/ PoP internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click PoP » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got PoP » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch PoP on android.

Solve PoP black/white screens issue on Android:

Follow the PoP android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at SAVE Wildlife Conservation Fund Stiftung, developers of PoP.

21.43% Contact Match

Developer: Zeropalmöl

E-Mail: [email protected]

Website: Visit PoP Website

About this app

Die Produkte können über den Produktnamen, übern den Hersteller oder über die Kategorie-Suche gesucht werden. Verbraucher erhalten mit dieser App die Möglichkeit umweltbewusst einzukaufen und Produkte mit dem Inhaltsstoff Palmöl zu vermeiden. Die App enthält eine Datenbank palmölfreier Produkte und deren Hersteller. Sie können somit dazu beitragen unsere letzten Regenwälder zu erhalten. Zudem enthält die App ausschließlich vegetarische Produkte. Palmöl zählt zu den Regenwaldzerstörern der ersten Kategorie. this app ist die App der Kampagne ZeroPalmöl.