PI Authenticator app not working? crashes or has problems?

PI Authenticator Status

Last Updated on 2021-06-10 by Red Core Technologies

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Common PI Authenticator Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot PI Authenticator app on iOS and Android devices. Solve all PI Authenticator app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

PI Authenticator iPhone Issues and Solutions

PI Authenticator iOS app crashes, not working, errors
PI Authenticator iOS app network issues
PI Authenticator on iOS has black/white screen

PI Authenticator Android App Issues and Solutions

PI Authenticator has errors/crashing/not working
PI Authenticator server network connectivity issues
PI Authenticator has black screen

PI Authenticator iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever PI Authenticator app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix PI Authenticator app crashes or not working on Iphone (iOS):

Close and restart the PI Authenticator app on iPhone
Update PI Authenticator app to the Latest Version for iOS
Uninstall and reinstall PI Authenticator iPhone app
Update your iPhone to the latest iOS version

Fix PI Authenticator on iPhone unable to connect to server/internet connection issues::

To resolve PI Authenticator network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix PI Authenticator black/white screen (blank screen) on iPhone:

Follow the PI Authenticator iOS app troubleshooting guide Here →

PI Authenticator Android App Issues and Solutions

Fix PI Authenticator not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent PI Authenticator app issues:

Force Stop the PI Authenticator App
1. On android, goto "Settings" » click PI Authenticator app. » click "Force Stop".

Update PI Authenticator to the latest version on PlayStore

Clear PI Authenticator App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "PI Authenticator app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch PI Authenticator.

Fix PI Authenticator unable to contact server/ PI Authenticator internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click PI Authenticator » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got PI Authenticator » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch PI Authenticator on android.

Solve PI Authenticator black/white screens issue on Android:

Follow the PI Authenticator android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Red Core Technologies, developers of PI Authenticator.

Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit Authenticator Pro Website

Privacy Policy: https://authenticatorpro.jmh.me/privacy

Developer: jmh

100% Contact Match

Developer: Red Core Technologies

E-Mail: [email protected]

Website: 🌍 Visit PI Authenticator Website

70% Contact Match

Developer: Google LLC

E-Mail: [email protected]

Website: 🌍 Visit Google Authenticator Website

58.33% Contact Match

Developer: 2FAS

E-Mail: [email protected]

Website: 🌍 Visit 2FA Authenticator (2FAS) Website

About this app

This application generates a PIN code to login into the Student Portal. You must first enroll into the course and then you can use the pin code. You may use your desired browser to view your courses.