TheStreet – Investing News Reviews

by Pats#1

I use TheStreet as part of my subscription to Action Alerts Plus. Over the past month sections of the display (portfolio and ratings pages) have been broken and nobody seems to care to fix the issues. I have emailed them several times since mid September making them aware of the issues. Finally, I called yesterday because yet another part of TheStreet is now broken. The daily video provided in TheStreet has now stopped working for the last several days. The person I spoke with was unaware that the video is not working now, during the call he went on his phone and confirmed had the same issue. However, he assured me that they are aware of issues with TheStreet and working on them. What?!!, you have been working on the issues for well over a month and nothing has been fixed, and in the meantime more content you say is included in TheStreet is now not available. I wish I could give TheStreet zero stars for the lack of accountability to fix issues and performance.

by Bikes2020-

TheStreet constantly makes you restore purchases. Since it does this you never get notifications which are pretty important with stocks. I reported this to them and got a email back saying I would need to call customer support.

by Reviewer1abc888

Many basic functions are not present. For example, I can not see ticker symbols. If these issues are not fixed soon, I will find a different subscription service to use.

by PompanoAloha

I’ve been patient with this application for 3 to 4 years and they’ve never dealt with the iPhone app crashing in the middle of every time I watch a video. Within the four years I figured since were paying so much money they would rebuild it, I wonder if Jim Cramer is aware of this.
And yes I have deleted TheStreet and re-download it numerous times. I’ve spoken to customer service at least five times. And they always say it’ll be fixed next week.
Push notifications don’t work either. The worst app that I still use. 😂

by NeverSayNever999

After the iOS 13.5.1 update I can no longer log into it or restore my subscription. The payment went thru fine just before as you might expect.

by Pete W2PM

Still no reply from this app or Cramer. They simply ignore. app for iPhone is broken and unusable - no replies since September 2019. Busted. Can’t remember when a vendor was so disrespectful to its clients.

Does the complete refusal to react at all to these major bugs mean TheStreet is going away? Seems so. 6 months reporting by many and no relies. TheStreet for the Action Alerts club is nearly useless.

As reported by others major features of TheStreet like seeing the darn stock names - now they are invisible - has been broken and no responses by customer service despite several emails and calls. Also now the Forum ask question doesn’t work as well.

by AMO004

Amazing how TheStreet efficiently can bill your subscription but is unable to display news articles within TheStreet . I can read the article on the website but that is not as convenient. Customer support has been saying they are working on this problem but by history of the comments they have been “working” on this problem for a long time. I wish The Street would put attention to these matters.

by Berliner

Over 6 months since Cramer left the site and they still list him as a primary author at the too of the Real Money Pro part of TheStreet . More seriously, the graphics and tweets posted by Kass typically do not load at all. TheStreet also crashes frequently on my iPhone X running the most recent iOS update. Just seems very lame given the price of a Pro subscription. How hard can it be to get TheStreet looking good and running well?

by JAM_Music

TheStreet has been unable to upload any new financial news . When you call they say sorry we are working on but problem never gets resolved . Have to scroll half way down page to find new news .

Hey just checked TheStreet and it says that it stealing information and not a valid app. Delete and re installed same. Message app is not the street but a copy . Further not received any info in banners . Called three times no fixes.

by Amadad1

Please fix TheStreet. It is unusable on iPhone or the iPad. Non of the ticker symbols appear, so you have to click through every single one to view it. This makes TheStreet highly cumbersome to use. Not worth the subscription at this point.

by N8VZ

I may not renew my ALP subscription unless this is fixed before my renewal date later this spring. The lack of accountability from a company that you pay so much for their services is just mind boggling.

My prior rating: In ratings and portfolio listings the stock symbols in the left hand column are all missing. Renders TheStreet useless. Must go to website to see this information. Please fix ASAP!

by JawaLives

App worked well for years for the Daily Diary. Something changed a few weeks ago and something is wrong with TheStreet . You can’t read the daily diary on TheStreet correctly. Contacted support , they claim they are aware. Better to delete TheStreet and view the website on the browser.

by Trollx Squid

TheStreet is horrible. Especially if you purchased a subscription. I’m a member of the actions alert and you cannot view the portfolio or any other key components on here properly. I have seen another review about TheStreet not working properly but I guess the developers don’t care. If this is not fixed , I’m going to cancel my subscription to actions alert.

by EVester32

Have up graded to latest iPhone and iOS and TheStreet crashes when you try and open an article.
No point of paying for the subscription if you can’t read anything

by Curly6688

The tickets are missing on my iPhone XR for “rating”. So disappointing. Please fix the bug. I paid premium and expect a decent app.

by Avgjoeshmo

I can’t even make it through a 30 second video without TheStreet crashing

by AirGrand

As an Action Alerts Plus subscriber, TheStreet fails to deliver on basic functionality. I have emailed support multiple times requesting corrections without any response and months later important items such as stock ticker symbols and watchlists do not display or work. For what I regard as a highly respected source and premium service, a fully functioning app is critical to obtain my renewal.

by Zuppafish

Entire app continues to randomly crash. Very frustrating considering I have the Action Alerts Plus subscription, so it is hard to get the alerts. PLEASE FIX THIS ASAP.
After reading other reviews I too can not see entire charts in the research sections and articles. AAP has helped me, it is ironic that the technology companies AAP endorses are the ones supporting TheStreet ! Can you look into this for Cramer and the team!

by Risky Business Man

You’ll need to buy the subscriptions to see content and there are several but it’s easy enough to filter-down to your specific subscriptions. Biggest pain is the tickers are invisible when you look at the portfolios. You can tap on the cell and it will load but you have no idea which ticker will load. Website is far better experience - TheStreet is an afterthought.

by Frustrated775544

I haven’t had any problems and I enjoy the content

by N1KEZ

Critical pages like portfolio, ratings etc fail to show the stock ticker symbols. Have reported the problem but no response at all. Paying premium should get a better experience. If I was Jim I would not have my name tied to this poorly maintained product.