Are you having issues? Select the issue you are having below and provide feedback to USAePay RetailPOS.
- Latest update to the dashboard does not show any transaction detail other than credit card activity
- Cash transactions can only be viewed online making reconciliation tedious
- Sales by product category report has an error with spacing and states all products not in database
- App has frequent updates and does not always send batch settlements
- EMS/USAePay has been accused of being a ripoff company and has refused to return funds
Complete guide to troubleshoot USAePay RetailPOS app on iOS and Android devices. Solve all USAePay RetailPOS app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at USAePay, developers of USAePay RetailPOS.
Contact e-Mail: [email protected]
Contact e-Mail: [email protected]
This application allows you to safely and securely process cash, credit card, gift card and check transactions from your device and manage inventory directly from a built-in database. If your device is lost, stolen or damaged, just log in to the application on another device and recover your transactions, orders, and batches through an automatic sync with our console. • Card Swiper, Barcode Scanner, and Receipt Printer Compatibility. USAePay lets you transform any Apple device into a complete checkout tool with diverse payment options, security features, and inventory management tools. Paired with compatible card swipers and Bluetooth receipt printers, accepting secure payments for any type of business is made simple with the USAePay POS application. All transactions, data, and orders are stored on USAePay’s Level-1 PCI Compliant payment gateway. Securely swipe credit cards with the PaySaber Jack, PaySaber Clip, PaySaber Jr. , PaySaber Go and Infinite Peripherals card readers. Download USAePayRetailPOS today to start selling products on the go, capture payments in a retail store or process securely, anywhere in between. Please note a merchant account is required to use this application. Wirelessly print receipts and scan barcodes with the WSP-R240i Bluetooth printer or hook up to a Star TSP143 LAN printer. • Cash Transactions Cash is one of many acceptable payment methods within this application and capabilities that allows cash transactions to be recorded for transaction history reporting. • Customer Management and Payments Create and manage customer accounts including preferred payment method for quick, easy and secure transactions for return customers. • Split Orders This application supports and records orders even when split payment types are used to ensure accurate transaction history reports. • Product Management and Inventory Control Load your product database into the application to manage inventory and generate reports. • Order and Transaction History, Batch Management View a detailed report of orders and transactions processed on your merchant account. • Permissions Permission options allow you to set different standards of security for users or employees utilizing your point of sale system. • Quick Sales/Refund Against Previous Transactions Using Tokenization Quickly and securely process a quick sale or refund using the option of free tokenization. • Supports contactless payments such as Apple Pay, Samsung Pay and etc. • Supports EMV payments through devices such as Ingenico ICMP and Castles MP200. • It supports major platforms like First Data, TSYS, Chase Paymentech, Global and more. • It gives you the ability to connect unlimited Apple devices to one gateway account and stores transactions for the life of an account. • It includes full feature fraud detection suite and manager. • A QuickBooks plugin is available for reporting and integration. • You can easily download and share transaction history reports. • It works with major eCommerce shopping carts integrated with the gateway. • Free online customizable payment forms are available. • It is a Level-1 PCI Compliant Payment Gateway.