CFSP app not working? crashes or has problems?

CFSP Status

Last Updated on 2017-11-12 by Fraile David

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Common CFSP Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot CFSP app on iOS and Android devices. Solve all CFSP app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

CFSP iPhone Issues and Solutions

CFSP iOS app crashes, not working, errors
CFSP iOS app network issues
CFSP on iOS has black/white screen

CFSP Android App Issues and Solutions

CFSP has errors/crashing/not working
CFSP server network connectivity issues
CFSP has black screen

CFSP iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever CFSP app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix CFSP app crashes or not working on Iphone (iOS):

Close and restart the CFSP app on iPhone
Update CFSP app to the Latest Version for iOS
Uninstall and reinstall CFSP iPhone app
Update your iPhone to the latest iOS version

Fix CFSP on iPhone unable to connect to server/internet connection issues::

To resolve CFSP network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix CFSP black/white screen (blank screen) on iPhone:

Follow the CFSP iOS app troubleshooting guide Here →

CFSP Android App Issues and Solutions

Fix CFSP not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent CFSP app issues:

Force Stop the CFSP App
1. On android, goto "Settings" » click CFSP app. » click "Force Stop".

Update CFSP to the latest version on PlayStore

Clear CFSP App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "CFSP app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch CFSP.

Fix CFSP unable to contact server/ CFSP internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click CFSP » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got CFSP » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch CFSP on android.

Solve CFSP black/white screens issue on Android:

Follow the CFSP android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Fraile David, developers of CFSP.

About this app

Depuis plusieurs décennies, nous vous accompagnons dans la formation de vos Sauveteurs Secouristes du Travail. Application sur les gestes d'urgences et de secours. Nous sommes à vos cotés pour vous aider à définir vos besoins en formation professionnelle (SST, PSC1, utilisation d'un défibrillateur, incendie, gestes & postures, gestion du stress... ).