thomasgraf app not working? crashes or has problems?

thomasgraf Status

Last Updated on 2018-08-21 by Portia

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Common thomasgraf Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot thomasgraf app on iOS and Android devices. Solve all thomasgraf app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

thomasgraf iPhone Issues and Solutions

thomasgraf iOS app crashes, not working, errors
thomasgraf iOS app network issues
thomasgraf on iOS has black/white screen

thomasgraf Android App Issues and Solutions

thomasgraf has errors/crashing/not working
thomasgraf server network connectivity issues
thomasgraf has black screen

thomasgraf iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever thomasgraf app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix thomasgraf app crashes or not working on Iphone (iOS):

Close and restart the thomasgraf app on iPhone
Update thomasgraf app to the Latest Version for iOS
Uninstall and reinstall thomasgraf iPhone app
Update your iPhone to the latest iOS version

Fix thomasgraf on iPhone unable to connect to server/internet connection issues::

To resolve thomasgraf network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix thomasgraf black/white screen (blank screen) on iPhone:

Follow the thomasgraf iOS app troubleshooting guide Here →

thomasgraf Android App Issues and Solutions

Fix thomasgraf not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent thomasgraf app issues:

Force Stop the thomasgraf App
1. On android, goto "Settings" » click thomasgraf app. » click "Force Stop".

Update thomasgraf to the latest version on PlayStore

Clear thomasgraf App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "thomasgraf app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch thomasgraf.

Fix thomasgraf unable to contact server/ thomasgraf internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click thomasgraf » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got thomasgraf » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch thomasgraf on android.

Solve thomasgraf black/white screens issue on Android:

Follow the thomasgraf android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Portia, developers of thomasgraf.