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Published by Dote Inc.

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Common dote Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot dote app on iOS and Android devices. Solve all dote app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

dote iPhone Issues and Solutions

dote iOS app crashes, not working, errors
dote iOS app network issues
dote on iOS has black/white screen

dote Android App Issues and Solutions

dote has errors/crashing/not working
dote server network connectivity issues
dote has black screen

dote iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever dote app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix dote app crashes or not working on Iphone (iOS):

Close and restart the dote app on iPhone
Update dote app to the Latest Version for iOS
Uninstall and reinstall dote iPhone app
Update your iPhone to the latest iOS version

Fix dote on iPhone unable to connect to server/internet connection issues::

To resolve dote network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix dote black/white screen (blank screen) on iPhone:

Follow the dote iOS app troubleshooting guide Here →

dote Android App Issues and Solutions

Fix dote not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent dote app issues:

Force Stop the dote App
1. On android, goto "Settings" » click dote app. » click "Force Stop".

Update dote to the latest version on PlayStore

Clear dote App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "dote app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch dote.

Fix dote unable to contact server/ dote internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click dote » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got dote » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch dote on android.

Solve dote black/white screens issue on Android:

Follow the dote android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Dote Inc., developers of dote.

100% Contact Match

Developer: Dote inc.

E-Mail: [email protected]

Website: Visit dote Website

57.14% Contact Match

Developer: 스마트동스쿨

E-Mail: [email protected]

Website: Visit 스마트동스쿨 Website

About this app

get exclusive deals and shop from 150+ stores including brandy melville, urban outfitters, forever 21, mac, princess polly, madewell, colourpop, american eagle and free people all while earning 3% back in coins on all purchases. • "Creating content on this app and earning this app coins for sharing my style makes me so happy! • "I am obsessed with how simple shopping is on this app". • “I love how included and inspirational everyone who uses dote makes me feel". • "Without the this app community, I would not be this confident in my body and fashion sense today". • “I can shop from my favorite creator's closets.