myGeonaute connect app not working? crashes or has problems?

myGeonaute connect Status

Last Updated on 2021-04-12 by Decathlon

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Common myGeonaute connect Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot myGeonaute connect app on iOS and Android devices. Solve all myGeonaute connect app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

myGeonaute connect iPhone Issues and Solutions

myGeonaute connect iOS app crashes, not working, errors
myGeonaute connect iOS app network issues
myGeonaute connect on iOS has black/white screen

myGeonaute connect Android App Issues and Solutions

myGeonaute connect has errors/crashing/not working
myGeonaute connect server network connectivity issues
myGeonaute connect has black screen

myGeonaute connect iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever myGeonaute connect app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix myGeonaute connect app crashes or not working on Iphone (iOS):

Close and restart the myGeonaute connect app on iPhone
Update myGeonaute connect app to the Latest Version for iOS
Uninstall and reinstall myGeonaute connect iPhone app
Update your iPhone to the latest iOS version

Fix myGeonaute connect on iPhone unable to connect to server/internet connection issues::

To resolve myGeonaute connect network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix myGeonaute connect black/white screen (blank screen) on iPhone:

Follow the myGeonaute connect iOS app troubleshooting guide Here →

myGeonaute connect Android App Issues and Solutions

Fix myGeonaute connect not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent myGeonaute connect app issues:

Force Stop the myGeonaute connect App
1. On android, goto "Settings" » click myGeonaute connect app. » click "Force Stop".

Update myGeonaute connect to the latest version on PlayStore

Clear myGeonaute connect App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "myGeonaute connect app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch myGeonaute connect.

Fix myGeonaute connect unable to contact server/ myGeonaute connect internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click myGeonaute connect » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got myGeonaute connect » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch myGeonaute connect on android.

Solve myGeonaute connect black/white screens issue on Android:

Follow the myGeonaute connect android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Decathlon, developers of myGeonaute connect.

About this app

Discover the new Decathlon Connect application for your connected sports products.