Secrets de Paris app not working? crashes or has problems?

Secrets de Paris Status

Last Updated on 2023-08-02 by DigitalProximity

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Common Secrets de Paris Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Secrets de Paris app on iOS and Android devices. Solve all Secrets de Paris app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Secrets de Paris iPhone Issues and Solutions

Secrets de Paris iOS app crashes, not working, errors
Secrets de Paris iOS app network issues
Secrets de Paris on iOS has black/white screen

Secrets de Paris Android App Issues and Solutions

Secrets de Paris has errors/crashing/not working
Secrets de Paris server network connectivity issues
Secrets de Paris has black screen

Secrets de Paris iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Secrets de Paris app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Secrets de Paris app crashes or not working on Iphone (iOS):

Close and restart the Secrets de Paris app on iPhone
Update Secrets de Paris app to the Latest Version for iOS
Uninstall and reinstall Secrets de Paris iPhone app
Update your iPhone to the latest iOS version

Fix Secrets de Paris on iPhone unable to connect to server/internet connection issues::

To resolve Secrets de Paris network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Secrets de Paris black/white screen (blank screen) on iPhone:

Follow the Secrets de Paris iOS app troubleshooting guide Here →

Secrets de Paris Android App Issues and Solutions

Fix Secrets de Paris not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Secrets de Paris app issues:

Force Stop the Secrets de Paris App
1. On android, goto "Settings" » click Secrets de Paris app. » click "Force Stop".

Update Secrets de Paris to the latest version on PlayStore

Clear Secrets de Paris App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Secrets de Paris app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Secrets de Paris.

Fix Secrets de Paris unable to contact server/ Secrets de Paris internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Secrets de Paris » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Secrets de Paris » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Secrets de Paris on android.

Solve Secrets de Paris black/white screens issue on Android:

Follow the Secrets de Paris android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at DigitalProximity, developers of Secrets de Paris.

About this app

Secrets de Paris is the first app that lets you discover every day a novel and inventive hidden treasure of the world's most beautiful city. Unlock the premium features to see all the secrets on a Paris map and find the closest ones. The most beautiful rooftops, the secret passageways, the quirkiest streets and monuments, restaurants built around fun and innovative concepts, unexpected boutiques... Do you want some new and creative things to do in Paris? Would you like to discover the authentic Paris? Mark your favorites so you can find them easily later. Then Secrets de Paris app is your perfect companion!