Offline Guide app not working? crashes or has problems?

Offline Guide Status

Published by Advantage Inc.

Maximize your PortAventura experience with The Unofficial Universal PortAventura
App! Find information on rides, dining options, aqua rides, shows, and more for
PortAventura and Aquatic Park. You may use this app even without internet
connection with beautiful and handy offline maps.

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Common Offline Guide Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Offline Guide app on iOS and Android devices. Solve all Offline Guide app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Offline Guide iPhone Issues and Solutions

Offline Guide iOS app crashes, not working, errors
Offline Guide iOS app network issues
Offline Guide on iOS has black/white screen

Offline Guide Android App Issues and Solutions

Offline Guide has errors/crashing/not working
Offline Guide server network connectivity issues
Offline Guide has black screen

Offline Guide iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Offline Guide app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Offline Guide app crashes or not working on Iphone (iOS):

Close and restart the Offline Guide app on iPhone
Update Offline Guide app to the Latest Version for iOS
Uninstall and reinstall Offline Guide iPhone app
Update your iPhone to the latest iOS version

Fix Offline Guide on iPhone unable to connect to server/internet connection issues::

To resolve Offline Guide network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Offline Guide black/white screen (blank screen) on iPhone:

Follow the Offline Guide iOS app troubleshooting guide Here →

Offline Guide Android App Issues and Solutions

Fix Offline Guide not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Offline Guide app issues:

Force Stop the Offline Guide App
1. On android, goto "Settings" » click Offline Guide app. » click "Force Stop".

Update Offline Guide to the latest version on PlayStore

Clear Offline Guide App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Offline Guide app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Offline Guide.

Fix Offline Guide unable to contact server/ Offline Guide internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Offline Guide » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Offline Guide » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Offline Guide on android.

Solve Offline Guide black/white screens issue on Android:

Follow the Offline Guide android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Advantage Inc., developers of Offline Guide.

19.35% Contact Match

Developer: Port Aventura Entertainment S.A

E-Mail: [email protected]

Website: Visit Offline Guide Website

About this app

Find information on rides, dining options, aqua rides, shows, and more for PortAventura and Aquatic Park. You may use OfflineGuide even without internet connection with beautiful and handy offline maps. - Find My Car - Tired of searching where you have parked your car? Just mark it on map while you're on parking spot and find it when your PortAventura rest is over. Maximize your PortAventura experience with The Unofficial Universal PortAventura App! Note: OfflineGuide is not affiliated or endorsed by PortAventura.