Teams app not working? crashes or has problems?

Teams Status

Last Updated on 2021-03-09 by MaxPreps Inc.

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Common Teams Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Teams app on iOS and Android devices. Solve all Teams app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Teams iPhone Issues and Solutions

Teams iOS app crashes, not working, errors
Teams iOS app network issues
Teams on iOS has black/white screen

Teams Android App Issues and Solutions

Teams has errors/crashing/not working
Teams server network connectivity issues
Teams has black screen

Teams iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Teams app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Teams app crashes or not working on Iphone (iOS):

Close and restart the Teams app on iPhone
Update Teams app to the Latest Version for iOS
Uninstall and reinstall Teams iPhone app
Update your iPhone to the latest iOS version

Fix Teams on iPhone unable to connect to server/internet connection issues::

To resolve Teams network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Teams black/white screen (blank screen) on iPhone:

Follow the Teams iOS app troubleshooting guide Here →

Teams Android App Issues and Solutions

Fix Teams not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Teams app issues:

Force Stop the Teams App
1. On android, goto "Settings" » click Teams app. » click "Force Stop".

Update Teams to the latest version on PlayStore

Clear Teams App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Teams app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Teams.

Fix Teams unable to contact server/ Teams internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Teams » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Teams » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Teams on android.

Solve Teams black/white screens issue on Android:

Follow the Teams android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at MaxPreps Inc., developers of Teams.

Verified email ✔✔

E-Mail: support@maxpreps.com

Website: 🌍 Visit MaxPreps Website

Privacy Policy: https://privacy.paramount.com/policy

Developer: MaxPreps Inc.

About this app

Coaches who use MaxPreps will share their team code to keep their athletes, parents and coaching staff up-to-date, both in-season and out-of-season. High school coaches - this app by MaxPreps is the all-in-one team management and communication app for you and your team! Parents or Athletes: Your coach will need to provide you with a team code to use Teams .