Wiredrive Go app not working? crashes or has problems?

Wiredrive Go Status

Last Updated on 2017-12-12 by Wiredrive

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Common Wiredrive Go Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Wiredrive Go app on iOS and Android devices. Solve all Wiredrive Go app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Wiredrive Go iPhone Issues and Solutions

Wiredrive Go iOS app crashes, not working, errors
Wiredrive Go iOS app network issues
Wiredrive Go on iOS has black/white screen

Wiredrive Go Android App Issues and Solutions

Wiredrive Go has errors/crashing/not working
Wiredrive Go server network connectivity issues
Wiredrive Go has black screen

Wiredrive Go iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Wiredrive Go app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Wiredrive Go app crashes or not working on Iphone (iOS):

Close and restart the Wiredrive Go app on iPhone
Update Wiredrive Go app to the Latest Version for iOS
Uninstall and reinstall Wiredrive Go iPhone app
Update your iPhone to the latest iOS version

Fix Wiredrive Go on iPhone unable to connect to server/internet connection issues::

To resolve Wiredrive Go network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Wiredrive Go black/white screen (blank screen) on iPhone:

Follow the Wiredrive Go iOS app troubleshooting guide Here →

Wiredrive Go Android App Issues and Solutions

Fix Wiredrive Go not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Wiredrive Go app issues:

Force Stop the Wiredrive Go App
1. On android, goto "Settings" » click Wiredrive Go app. » click "Force Stop".

Update Wiredrive Go to the latest version on PlayStore

Clear Wiredrive Go App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Wiredrive Go app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Wiredrive Go.

Fix Wiredrive Go unable to contact server/ Wiredrive Go internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Wiredrive Go » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Wiredrive Go » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Wiredrive Go on android.

Solve Wiredrive Go black/white screens issue on Android:

Follow the Wiredrive Go android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Wiredrive, developers of Wiredrive Go.

About this app

Wiredrive Go is the place for you to safely view secured media presentations of videos, photos, docs, and other files that are shared with you. It’s simple and easy to share large files that require extra levels of security and protection, even if they don’t have a Wiredrive account. You can view the presentation when you're online and if you're on-the-go make the presentation or specific media files available offline. Keep 1000's of presentations in Wiredrive Go Cloud, which are always available to you - unless the presentations owner expires it.