UX Companion app not working? crashes or has problems?

UX Companion Status

Last Updated on 2020-07-29 by Cyber-Duck.co.uk

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Summary of UX Companion Problems 😠👌🔥

- None mentioned in the review

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Common UX Companion Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot UX Companion app on iOS and Android devices. Solve all UX Companion app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

UX Companion iPhone Issues and Solutions

UX Companion iOS app crashes, not working, errors
UX Companion iOS app network issues
UX Companion on iOS has black/white screen

UX Companion Android App Issues and Solutions

UX Companion has errors/crashing/not working
UX Companion server network connectivity issues
UX Companion has black screen

UX Companion iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever UX Companion app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix UX Companion app crashes or not working on Iphone (iOS):

Close and restart the UX Companion app on iPhone
Update UX Companion app to the Latest Version for iOS
Uninstall and reinstall UX Companion iPhone app
Update your iPhone to the latest iOS version

Fix UX Companion on iPhone unable to connect to server/internet connection issues::

To resolve UX Companion network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix UX Companion black/white screen (blank screen) on iPhone:

Follow the UX Companion iOS app troubleshooting guide Here →

UX Companion Android App Issues and Solutions

Fix UX Companion not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent UX Companion app issues:

Force Stop the UX Companion App
1. On android, goto "Settings" » click UX Companion app. » click "Force Stop".

Update UX Companion to the latest version on PlayStore

Clear UX Companion App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "UX Companion app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch UX Companion.

Fix UX Companion unable to contact server/ UX Companion internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click UX Companion » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got UX Companion » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch UX Companion on android.

Solve UX Companion black/white screens issue on Android:

Follow the UX Companion android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Cyber-Duck.co.uk, developers of UX Companion.

Verified email ✔✔

E-Mail: info@uxcompanion.com

Website: 🌍 Visit UX Companion Website

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Developer: Cyber-Duck Ltd

About this app

All definitions link to free, detailed articles written by practising UX designers and developers from award-winning digital agency Cyber-Duck. A glossary of user experience (UX) theories, tools and models to help web designers better understand UX terminology. Geared for anyone who is looking to brush up on their web design vocabulary, whether it be students or those looking for a boost in confidence when discussing web design in meetings.