Parenting2Go app not working? crashes or has problems?

Parenting2Go Status

Last Updated on 2019-03-01 by US Department of Veterans Affairs (VA)

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Common Parenting2Go Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Parenting2Go app on iOS and Android devices. Solve all Parenting2Go app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Parenting2Go iPhone Issues and Solutions

Parenting2Go iOS app crashes, not working, errors
Parenting2Go iOS app network issues
Parenting2Go on iOS has black/white screen

Parenting2Go Android App Issues and Solutions

Parenting2Go has errors/crashing/not working
Parenting2Go server network connectivity issues
Parenting2Go has black screen

Parenting2Go iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Parenting2Go app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Parenting2Go app crashes or not working on Iphone (iOS):

Close and restart the Parenting2Go app on iPhone
Update Parenting2Go app to the Latest Version for iOS
Uninstall and reinstall Parenting2Go iPhone app
Update your iPhone to the latest iOS version

Fix Parenting2Go on iPhone unable to connect to server/internet connection issues::

To resolve Parenting2Go network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Parenting2Go black/white screen (blank screen) on iPhone:

Follow the Parenting2Go iOS app troubleshooting guide Here →

Parenting2Go Android App Issues and Solutions

Fix Parenting2Go not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Parenting2Go app issues:

Force Stop the Parenting2Go App
1. On android, goto "Settings" » click Parenting2Go app. » click "Force Stop".

Update Parenting2Go to the latest version on PlayStore

Clear Parenting2Go App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Parenting2Go app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Parenting2Go.

Fix Parenting2Go unable to contact server/ Parenting2Go internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Parenting2Go » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Parenting2Go » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Parenting2Go on android.

Solve Parenting2Go black/white screens issue on Android:

Follow the Parenting2Go android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at US Department of Veterans Affairs (VA), developers of Parenting2Go.

About this app

Parenting2Go also offers guidance for seeking professional help and access to additional resources. this app can be used alone or in combination with the online Parenting for Service Members & Veterans course ( ). this app was developed by the Department of Veterans Affairs and the Department of Defense with a development team of leading parenting experts, researchers, and therapists. Parents can find quick parenting advice; relaxation tools to use when frustrated or stressed; tools to improve their relationship with their children through positive communication; and strategies to switch gears between military life and home. this app helps Veterans and Service members reconnect with their children and provides convenient tools to strengthen parenting skills. Parenting2Go addresses challenges that come with parenting children of all ages and backgrounds.