Stonehenge Audio Tour Status

Last Updated on 2023-06-19 by THE ENGLISH HERITAGE TRUST

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Common Stonehenge Audio Tour Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Stonehenge Audio Tour app on iOS and Android devices. Solve all Stonehenge Audio Tour app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Stonehenge Audio Tour iPhone Issues and Solutions

Stonehenge Audio Tour iOS app crashes, not working, errors
Stonehenge Audio Tour iOS app network issues
Stonehenge Audio Tour on iOS has black/white screen

Stonehenge Audio Tour Android App Issues and Solutions

Stonehenge Audio Tour has errors/crashing/not working
Stonehenge Audio Tour server network connectivity issues
Stonehenge Audio Tour has black screen

Stonehenge Audio Tour iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Stonehenge Audio Tour app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Stonehenge Audio Tour app crashes or not working on Iphone (iOS):

Close and restart the Stonehenge Audio Tour app on iPhone
Update Stonehenge Audio Tour app to the Latest Version for iOS
Uninstall and reinstall Stonehenge Audio Tour iPhone app
Update your iPhone to the latest iOS version

Fix Stonehenge Audio Tour on iPhone unable to connect to server/internet connection issues::

To resolve Stonehenge Audio Tour network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Stonehenge Audio Tour black/white screen (blank screen) on iPhone:

Follow the Stonehenge Audio Tour iOS app troubleshooting guide Here →

Stonehenge Audio Tour Android App Issues and Solutions

Fix Stonehenge Audio Tour not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Stonehenge Audio Tour app issues:

Force Stop the Stonehenge Audio Tour App
1. On android, goto "Settings" » click Stonehenge Audio Tour app. » click "Force Stop".

Update Stonehenge Audio Tour to the latest version on PlayStore

Clear Stonehenge Audio Tour App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Stonehenge Audio Tour app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Stonehenge Audio Tour.

Fix Stonehenge Audio Tour unable to contact server/ Stonehenge Audio Tour internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Stonehenge Audio Tour » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Stonehenge Audio Tour » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Stonehenge Audio Tour on android.

Solve Stonehenge Audio Tour black/white screens issue on Android:

Follow the Stonehenge Audio Tour android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at THE ENGLISH HERITAGE TRUST, developers of Stonehenge Audio Tour.

About this app

The free multi language audio guide for use when visiting Stonehenge. Easy to download with a choice of thirteen language versions. Use your own smart phone and headphones to explore the most famous prehistoric monument in the world, the surrounding landscape and Visitor Centre exhibition where you can uncover the story of Stonehenge through over 250 archaeological finds on display.