Santo Tomás app not working? crashes or has problems?

Santo Tomás Status

Last Updated on 2018-05-28 by Moofwd

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Common Santo Tomás Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Santo Tomás app on iOS and Android devices. Solve all Santo Tomás app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Santo Tomás iPhone Issues and Solutions

Santo Tomás iOS app crashes, not working, errors
Santo Tomás iOS app network issues
Santo Tomás on iOS has black/white screen

Santo Tomás Android App Issues and Solutions

Santo Tomás has errors/crashing/not working
Santo Tomás server network connectivity issues
Santo Tomás has black screen

Santo Tomás iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Santo Tomás app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Santo Tomás app crashes or not working on Iphone (iOS):

Close and restart the Santo Tomás app on iPhone
Update Santo Tomás app to the Latest Version for iOS
Uninstall and reinstall Santo Tomás iPhone app
Update your iPhone to the latest iOS version

Fix Santo Tomás on iPhone unable to connect to server/internet connection issues::

To resolve Santo Tomás network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Santo Tomás black/white screen (blank screen) on iPhone:

Follow the Santo Tomás iOS app troubleshooting guide Here →

Santo Tomás Android App Issues and Solutions

Fix Santo Tomás not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Santo Tomás app issues:

Force Stop the Santo Tomás App
1. On android, goto "Settings" » click Santo Tomás app. » click "Force Stop".

Update Santo Tomás to the latest version on PlayStore

Clear Santo Tomás App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Santo Tomás app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Santo Tomás.

Fix Santo Tomás unable to contact server/ Santo Tomás internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Santo Tomás » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Santo Tomás » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Santo Tomás on android.

Solve Santo Tomás black/white screens issue on Android:

Follow the Santo Tomás android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Moofwd, developers of Santo Tomás.

About this app

Santo Tomás Mobile is an application that is part of Santo Tomás, an initiative that aims to optimize the communication process between the student and the institution. This mobile application was created for you to get all the information you need as: Courses, notes or files from anywhere and whenever you want. In this way Santo Tomás Mobile offers access 24 hours a day, 7 days a week, allowing you to manage your time better, with all the information you need from Santo Tomás.