Pole Guide app not working? crashes or has problems?

Pole Guide Status

Last Updated on 2017-08-31 by Danitt Pty Ltd

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Common Pole Guide Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Pole Guide app on iOS and Android devices. Solve all Pole Guide app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Pole Guide iPhone Issues and Solutions

Pole Guide iOS app crashes, not working, errors
Pole Guide iOS app network issues
Pole Guide on iOS has black/white screen

Pole Guide Android App Issues and Solutions

Pole Guide has errors/crashing/not working
Pole Guide server network connectivity issues
Pole Guide has black screen

Pole Guide iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Pole Guide app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Pole Guide app crashes or not working on Iphone (iOS):

Close and restart the Pole Guide app on iPhone
Update Pole Guide app to the Latest Version for iOS
Uninstall and reinstall Pole Guide iPhone app
Update your iPhone to the latest iOS version

Fix Pole Guide on iPhone unable to connect to server/internet connection issues::

To resolve Pole Guide network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Pole Guide black/white screen (blank screen) on iPhone:

Follow the Pole Guide iOS app troubleshooting guide Here →

Pole Guide Android App Issues and Solutions

Fix Pole Guide not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Pole Guide app issues:

Force Stop the Pole Guide App
1. On android, goto "Settings" » click Pole Guide app. » click "Force Stop".

Update Pole Guide to the latest version on PlayStore

Clear Pole Guide App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Pole Guide app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Pole Guide.

Fix Pole Guide unable to contact server/ Pole Guide internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Pole Guide » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Pole Guide » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Pole Guide on android.

Solve Pole Guide black/white screens issue on Android:

Follow the Pole Guide android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Danitt Pty Ltd, developers of Pole Guide.

Verified email ✔✔

E-Mail: info@woodpoles.org

Website: 🌍 Visit Wood Pole Guide Website

Privacy Policy: http://woodpoles.org/privacy.aspx

Developer: Western Wood Preservers Institute

About this app

Search for moves by category or by name, save your favourites, and share with the world! Pole Guide is the #1 most comprehensive collection of pole moves. Each move is clearly illustrated and named according to international standards. Users may also share images of themselves performing moves to help provide more in-depth resources.