Bluely app not working? crashes or has problems?

Bluely Status

Last Updated on 2020-06-11 by BLUECARSHARING

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Common Bluely Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Bluely app on iOS and Android devices. Solve all Bluely app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Bluely iPhone Issues and Solutions

Bluely iOS app crashes, not working, errors
Bluely iOS app network issues
Bluely on iOS has black/white screen

Bluely Android App Issues and Solutions

Bluely has errors/crashing/not working
Bluely server network connectivity issues
Bluely has black screen

Bluely iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Bluely app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Bluely app crashes or not working on Iphone (iOS):

Close and restart the Bluely app on iPhone
Update Bluely app to the Latest Version for iOS
Uninstall and reinstall Bluely iPhone app
Update your iPhone to the latest iOS version

Fix Bluely on iPhone unable to connect to server/internet connection issues::

To resolve Bluely network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Bluely black/white screen (blank screen) on iPhone:

Follow the Bluely iOS app troubleshooting guide Here →

Bluely Android App Issues and Solutions

Fix Bluely not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Bluely app issues:

Force Stop the Bluely App
1. On android, goto "Settings" » click Bluely app. » click "Force Stop".

Update Bluely to the latest version on PlayStore

Clear Bluely App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Bluely app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Bluely.

Fix Bluely unable to contact server/ Bluely internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Bluely » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Bluely » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Bluely on android.

Solve Bluely black/white screens issue on Android:

Follow the Bluely android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at BLUECARSHARING, developers of Bluely.

About this app

An innovation in urban travel that will transform our experience of cities. - Get information about this app, fares, the 100% electric Bluecar, etc. this app is the public electric car service of the Grand Lyon.