Chronicle Map app not working? crashes or has problems?

Chronicle Map Status

Last Updated on 2018-12-10 by Hongliu Li

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Common Chronicle Map Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Chronicle Map app on iOS and Android devices. Solve all Chronicle Map app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Chronicle Map iPhone Issues and Solutions

Chronicle Map iOS app crashes, not working, errors
Chronicle Map iOS app network issues
Chronicle Map on iOS has black/white screen

Chronicle Map Android App Issues and Solutions

Chronicle Map has errors/crashing/not working
Chronicle Map server network connectivity issues
Chronicle Map has black screen

Chronicle Map iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Chronicle Map app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Chronicle Map app crashes or not working on Iphone (iOS):

Close and restart the Chronicle Map app on iPhone
Update Chronicle Map app to the Latest Version for iOS
Uninstall and reinstall Chronicle Map iPhone app
Update your iPhone to the latest iOS version

Fix Chronicle Map on iPhone unable to connect to server/internet connection issues::

To resolve Chronicle Map network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Chronicle Map black/white screen (blank screen) on iPhone:

Follow the Chronicle Map iOS app troubleshooting guide Here →

Chronicle Map Android App Issues and Solutions

Fix Chronicle Map not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Chronicle Map app issues:

Force Stop the Chronicle Map App
1. On android, goto "Settings" » click Chronicle Map app. » click "Force Stop".

Update Chronicle Map to the latest version on PlayStore

Clear Chronicle Map App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Chronicle Map app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Chronicle Map.

Fix Chronicle Map unable to contact server/ Chronicle Map internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Chronicle Map » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Chronicle Map » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Chronicle Map on android.

Solve Chronicle Map black/white screens issue on Android:

Follow the Chronicle Map android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Hongliu Li, developers of Chronicle Map.

About this app

It is a convenient event planner, personal journal, photo album or trip planner on map. Chronicle Map is a conventional map with an integrated sliding timeline. Also checkout our UniAlbum app which integrate Chronicle Map with Flickr, Facebook and Google Photos.