Metadata Status

Last Updated on 2022-12-31 by Nicolo Stanciu

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Common Metadata Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Metadata app on iOS and Android devices. Solve all Metadata app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Metadata iPhone Issues and Solutions

Metadata iOS app crashes, not working, errors
Metadata iOS app network issues
Metadata on iOS has black/white screen

Metadata Android App Issues and Solutions

Metadata has errors/crashing/not working
Metadata server network connectivity issues
Metadata has black screen

Metadata iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Metadata app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Metadata app crashes or not working on Iphone (iOS):

Close and restart the Metadata app on iPhone
Update Metadata app to the Latest Version for iOS
Uninstall and reinstall Metadata iPhone app
Update your iPhone to the latest iOS version

Fix Metadata on iPhone unable to connect to server/internet connection issues::

To resolve Metadata network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Metadata black/white screen (blank screen) on iPhone:

Follow the Metadata iOS app troubleshooting guide Here →

Metadata Android App Issues and Solutions

Fix Metadata not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Metadata app issues:

Force Stop the Metadata App
1. On android, goto "Settings" » click Metadata app. » click "Force Stop".

Update Metadata to the latest version on PlayStore

Clear Metadata App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Metadata app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Metadata.

Fix Metadata unable to contact server/ Metadata internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Metadata » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Metadata » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Metadata on android.

Solve Metadata black/white screens issue on Android:

Follow the Metadata android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Nicolo Stanciu, developers of Metadata.

About this app

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