Disaster Recovery Journal app not working? crashes or has problems?

Disaster Recovery Journal Status

Last Updated on 2018-01-09 by System Support Inc. App

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Common Disaster Recovery Journal Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Disaster Recovery Journal app on iOS and Android devices. Solve all Disaster Recovery Journal app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Disaster Recovery Journal iPhone Issues and Solutions

Disaster Recovery Journal iOS app crashes, not working, errors
Disaster Recovery Journal iOS app network issues
Disaster Recovery Journal on iOS has black/white screen

Disaster Recovery Journal Android App Issues and Solutions

Disaster Recovery Journal has errors/crashing/not working
Disaster Recovery Journal server network connectivity issues
Disaster Recovery Journal has black screen

Disaster Recovery Journal iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Disaster Recovery Journal app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Disaster Recovery Journal app crashes or not working on Iphone (iOS):

Close and restart the Disaster Recovery Journal app on iPhone
Update Disaster Recovery Journal app to the Latest Version for iOS
Uninstall and reinstall Disaster Recovery Journal iPhone app
Update your iPhone to the latest iOS version

Fix Disaster Recovery Journal on iPhone unable to connect to server/internet connection issues::

To resolve Disaster Recovery Journal network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Disaster Recovery Journal black/white screen (blank screen) on iPhone:

Follow the Disaster Recovery Journal iOS app troubleshooting guide Here →

Disaster Recovery Journal Android App Issues and Solutions

Fix Disaster Recovery Journal not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Disaster Recovery Journal app issues:

Force Stop the Disaster Recovery Journal App
1. On android, goto "Settings" » click Disaster Recovery Journal app. » click "Force Stop".

Update Disaster Recovery Journal to the latest version on PlayStore

Clear Disaster Recovery Journal App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Disaster Recovery Journal app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Disaster Recovery Journal.

Fix Disaster Recovery Journal unable to contact server/ Disaster Recovery Journal internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Disaster Recovery Journal » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Disaster Recovery Journal » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Disaster Recovery Journal on android.

Solve Disaster Recovery Journal black/white screens issue on Android:

Follow the Disaster Recovery Journal android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at System Support Inc. App, developers of Disaster Recovery Journal.

About this app

Browse our latest issue to find articles on continuity, enterprise resiliency, records management, IT concerns and much more. Disaster Recovery Journal is your one resource for cutting-edge business continuity/disaster recovery news. Each magazine is packed with relevant articles written by some of the industry's best. Plus, you'll find our regular columns, surveys and more. This application is powered by GTxcel, a leader in digital publishing technology, provider of hundreds of online digital publications and mobile magazine apps.