Risale-i Nur app not working? crashes or has problems?

Risale-i Nur Status

Last Updated on 2015-06-07 by Hatice Tepegoz

I have a problem with Risale-i Nur

Are you having issues? Select the issue you are having below and provide feedback to Risale-i Nur.

Read all Solutions

Fix Now in One Click

User reports:
No current problems

User reports 0

Have a Problem with Risale-i Nur? Report Issue

Common Risale-i Nur Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Risale-i Nur app on iOS and Android devices. Solve all Risale-i Nur app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Risale-i Nur iPhone Issues and Solutions

Risale-i Nur iOS app crashes, not working, errors
Risale-i Nur iOS app network issues
Risale-i Nur on iOS has black/white screen

Risale-i Nur Android App Issues and Solutions

Risale-i Nur has errors/crashing/not working
Risale-i Nur server network connectivity issues
Risale-i Nur has black screen

Risale-i Nur iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Risale-i Nur app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Risale-i Nur app crashes or not working on Iphone (iOS):

Close and restart the Risale-i Nur app on iPhone
Update Risale-i Nur app to the Latest Version for iOS
Uninstall and reinstall Risale-i Nur iPhone app
Update your iPhone to the latest iOS version

Fix Risale-i Nur on iPhone unable to connect to server/internet connection issues::

To resolve Risale-i Nur network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Risale-i Nur black/white screen (blank screen) on iPhone:

Follow the Risale-i Nur iOS app troubleshooting guide Here →

Risale-i Nur Android App Issues and Solutions

Fix Risale-i Nur not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Risale-i Nur app issues:

Force Stop the Risale-i Nur App
1. On android, goto "Settings" » click Risale-i Nur app. » click "Force Stop".

Update Risale-i Nur to the latest version on PlayStore

Clear Risale-i Nur App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Risale-i Nur app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Risale-i Nur.

Fix Risale-i Nur unable to contact server/ Risale-i Nur internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Risale-i Nur » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Risale-i Nur » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Risale-i Nur on android.

Solve Risale-i Nur black/white screens issue on Android:

Follow the Risale-i Nur android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Hatice Tepegoz, developers of Risale-i Nur.