CDAS app not working? crashes or has problems?

CDAS Status

Last Updated on 2020-02-22 by T.C. Saglik Bakanligi

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Common CDAS Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot CDAS app on iOS and Android devices. Solve all CDAS app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

CDAS iPhone Issues and Solutions

CDAS iOS app crashes, not working, errors
CDAS iOS app network issues
CDAS on iOS has black/white screen

CDAS Android App Issues and Solutions

CDAS has errors/crashing/not working
CDAS server network connectivity issues
CDAS has black screen

CDAS iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever CDAS app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix CDAS app crashes or not working on Iphone (iOS):

Close and restart the CDAS app on iPhone
Update CDAS app to the Latest Version for iOS
Uninstall and reinstall CDAS iPhone app
Update your iPhone to the latest iOS version

Fix CDAS on iPhone unable to connect to server/internet connection issues::

To resolve CDAS network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix CDAS black/white screen (blank screen) on iPhone:

Follow the CDAS iOS app troubleshooting guide Here →

CDAS Android App Issues and Solutions

Fix CDAS not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent CDAS app issues:

Force Stop the CDAS App
1. On android, goto "Settings" » click CDAS app. » click "Force Stop".

Update CDAS to the latest version on PlayStore

Clear CDAS App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "CDAS app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch CDAS.

Fix CDAS unable to contact server/ CDAS internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click CDAS » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got CDAS » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch CDAS on android.

Solve CDAS black/white screens issue on Android:

Follow the CDAS android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at T.C. Saglik Bakanligi, developers of CDAS.

Verified email

Contact e-Mail: [email protected]

Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit e-Nabız Website

Privacy Policy: https://enabiz.gov.tr/Gizlilik.html

Developer: T.C. Sağlık Bakanlığı

About this app

MHRS Mobil ile tüm Türkiye’de Sağlık Bakanlığına bağlı Devlet Hastaneleri, Ağız ve Diş Sağlığı Hastaneleri ve Merkezleri (ADSH, ADSM) için vatandaşların, istedikleri hekimden ve belirledikleri uygun olan tarihe randevu almaları sağlanır. Sağlık Bakanlığı’nın sunduğu “Hastane Randevu Merkezi” mobil uygulaması, iPad’iniz ve iPhone’unuz için özel olarak tasarlanmış olup, hem uygulamanın kendisi hem de randevu almak ücretsizdir. Hastane Randevu Merkezine ulaşmak için ayrıca internet üzerinden adresini kullanabilir ya da ALO 182 MHRS Çağrı Merkezini arayarak kendinize ve yakınlarınıza randevu alabilirsiniz. Randevu gününü, saatini, ve hekiminizin o gün hastanede görev yapıp yapmadığını öğrenebilir, gidemeyeceğiniz randevularınızı buradan iptal edebilirsiniz. MHRS Mobil uygulaması yardımı ile kolay ve hızlıca muayene randevusu alabilir ve aldığınız randevuları buradan takip edebilirsiniz. Bundan böyle hastanelerde uzun sıralar beklemenize gerek yok. Uygulamanın kısa adı “MHRS Mobil” dir. Soru ve sorunlarınız için mhrs@saglik. gov. tr adresimizi kullanarak bize ulaşabilirsiniz.