DMD The Screening Room app not working? crashes or has problems?

DMD The Screening Room Status

Last Updated on 2018-05-12 by Disney

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Common DMD The Screening Room Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot DMD The Screening Room app on iOS and Android devices. Solve all DMD The Screening Room app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

DMD The Screening Room iPhone Issues and Solutions

DMD The Screening Room iOS app crashes, not working, errors
DMD The Screening Room iOS app network issues
DMD The Screening Room on iOS has black/white screen

DMD The Screening Room Android App Issues and Solutions

DMD The Screening Room has errors/crashing/not working
DMD The Screening Room server network connectivity issues
DMD The Screening Room has black screen

DMD The Screening Room iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever DMD The Screening Room app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix DMD The Screening Room app crashes or not working on Iphone (iOS):

Close and restart the DMD The Screening Room app on iPhone
Update DMD The Screening Room app to the Latest Version for iOS
Uninstall and reinstall DMD The Screening Room iPhone app
Update your iPhone to the latest iOS version

Fix DMD The Screening Room on iPhone unable to connect to server/internet connection issues::

To resolve DMD The Screening Room network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix DMD The Screening Room black/white screen (blank screen) on iPhone:

Follow the DMD The Screening Room iOS app troubleshooting guide Here →

DMD The Screening Room Android App Issues and Solutions

Fix DMD The Screening Room not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent DMD The Screening Room app issues:

Force Stop the DMD The Screening Room App
1. On android, goto "Settings" » click DMD The Screening Room app. » click "Force Stop".

Update DMD The Screening Room to the latest version on PlayStore

Clear DMD The Screening Room App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "DMD The Screening Room app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch DMD The Screening Room.

Fix DMD The Screening Room unable to contact server/ DMD The Screening Room internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click DMD The Screening Room » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got DMD The Screening Room » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch DMD The Screening Room on android.

Solve DMD The Screening Room black/white screens issue on Android:

Follow the DMD The Screening Room android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Disney, developers of DMD The Screening Room.

About this app

Beginning today you can use your iPad to browse and download video content such as episodes, promos, clips and trailers and documents such as Keynote, PDF, Word and Excel. DMD's new iPad application allows you to screen content like never before. Present on the device with the built in player or take it to the big screen using AirPlay.