WeChat Voice Status

Published by Tencent Mobile International Limited

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Common WeChat Voice Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot WeChat Voice app on iOS and Android devices. Solve all WeChat Voice app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

WeChat Voice iPhone Issues and Solutions

WeChat Voice iOS app crashes, not working, errors
WeChat Voice iOS app network issues
WeChat Voice on iOS has black/white screen

WeChat Voice Android App Issues and Solutions

WeChat Voice has errors/crashing/not working
WeChat Voice server network connectivity issues
WeChat Voice has black screen

WeChat Voice iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever WeChat Voice app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix WeChat Voice app crashes or not working on Iphone (iOS):

Close and restart the WeChat Voice app on iPhone
Update WeChat Voice app to the Latest Version for iOS
Uninstall and reinstall WeChat Voice iPhone app
Update your iPhone to the latest iOS version

Fix WeChat Voice on iPhone unable to connect to server/internet connection issues::

To resolve WeChat Voice network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix WeChat Voice black/white screen (blank screen) on iPhone:

Follow the WeChat Voice iOS app troubleshooting guide Here →

WeChat Voice Android App Issues and Solutions

Fix WeChat Voice not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent WeChat Voice app issues:

Force Stop the WeChat Voice App
1. On android, goto "Settings" » click WeChat Voice app. » click "Force Stop".

Update WeChat Voice to the latest version on PlayStore

Clear WeChat Voice App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "WeChat Voice app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch WeChat Voice.

Fix WeChat Voice unable to contact server/ WeChat Voice internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click WeChat Voice » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got WeChat Voice » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch WeChat Voice on android.

Solve WeChat Voice black/white screens issue on Android:

Follow the WeChat Voice android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Tencent Mobile International Limited, developers of WeChat Voice.

66.67% Contact Match

Developer: WeChat International

E-Mail: [email protected]

Website: Visit WeChat Voice Website

66.67% Contact Match

Developer: Bravic@Productions#

E-Mail: [email protected]

Website: Visit Bravic@Productions# Website

About this app

WeChat Voice is coming back! Record and change your voice, share it with your friends!