SFR Presse app not working? crashes or has problems?

SFR Presse Status

Last Updated on 2020-08-31 by SFR

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Common SFR Presse Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot SFR Presse app on iOS and Android devices. Solve all SFR Presse app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

SFR Presse iPhone Issues and Solutions

SFR Presse iOS app crashes, not working, errors
SFR Presse iOS app network issues
SFR Presse on iOS has black/white screen

SFR Presse Android App Issues and Solutions

SFR Presse has errors/crashing/not working
SFR Presse server network connectivity issues
SFR Presse has black screen

SFR Presse iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever SFR Presse app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix SFR Presse app crashes or not working on Iphone (iOS):

Close and restart the SFR Presse app on iPhone
Update SFR Presse app to the Latest Version for iOS
Uninstall and reinstall SFR Presse iPhone app
Update your iPhone to the latest iOS version

Fix SFR Presse on iPhone unable to connect to server/internet connection issues::

To resolve SFR Presse network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix SFR Presse black/white screen (blank screen) on iPhone:

Follow the SFR Presse iOS app troubleshooting guide Here →

SFR Presse Android App Issues and Solutions

Fix SFR Presse not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent SFR Presse app issues:

Force Stop the SFR Presse App
1. On android, goto "Settings" » click SFR Presse app. » click "Force Stop".

Update SFR Presse to the latest version on PlayStore

Clear SFR Presse App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "SFR Presse app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch SFR Presse.

Fix SFR Presse unable to contact server/ SFR Presse internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click SFR Presse » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got SFR Presse » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch SFR Presse on android.

Solve SFR Presse black/white screens issue on Android:

Follow the SFR Presse android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at SFR, developers of SFR Presse.

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