My Secret Folder Status
Are you having issues? Select the issue you are having below and provide feedback to My Secret Folder.
Summary of My Secret Folder Problems 😠👌🔥
- App crashes sometimes
- Video playback may not work
- Cannot export photos or videos to camera roll
- Bug prevents access to internet videos
- Lite version is not reliable, must purchase full version for better performance
Have a Problem with My Secret Folder ™ Classic? Report Issue
Common My Secret Folder Problems & Solutions. Troubleshooting Guide
Complete guide to troubleshoot My Secret Folder app on iOS and Android devices. Solve all My Secret Folder app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Red Knight Interactive, developers of My Secret Folder.
Verified email
Contact e-Mail: [email protected]
Manage your content with simplicity and keep track of incorrect password attempts with badge alerts and e-mail break-in reports. - Break-in location requires the user to ensure "Location Services" is switched ON. - Break-in photos requires the user to ensure "Privacy > Photos > My Folder" is switched ON. - We cannot delete photos from the native Photos app. However videos from the Camera Roll are fully accessible and new videos can be recorded inside the My Secret Folder Application. - This free version of My Secret Folder allows you to create a limited number of folders and content, these limits can be removed by making a donation from within MySecretFolderClassic . - All files are locally stored in MySecretFolderClassic and remain private. You must delete them yourself, after importing them into My Secret Folder, if you want to protect those pictures from prying eyes. - We cannot access the VIDEO folder used in the native Videos Application. Have all of your private photos, videos, notes, contacts and audio password protected within the My Secret Folder app. Take break-in photos for incorrect logins (optional). By downloading the My Secret Folder App you are indicating acceptance of Red Knight Interactive’s Terms and Conditions and Privacy Policy If you would like Red Knight Interactive to remove any data we have relating to you and your use of the My Secret Folder App or services, please email support@redknightapps.
