Remote Desktop app not working? crashes or has problems?

Remote Desktop Status

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Your big screen on your pocket screen. Anywhere.


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Common dislikes about Remote Desktop app

- Banner ad in free version can be annoying

- Display can be buggy

- Controls can be laggy

- Not a true replacement for a remote connection

- Needs an update for iOS 11



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Common Remote Desktop Problems & Solutions. Troubleshooting Guide


   



  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Evolve Networks, developers of Remote Desktop.


93.33% Contact Match

Developer: Microsoft Corporation

E-Mail: [email protected]

Website: Visit Remote Desktop Website

100% Contact Match

Developer: Microsoft Corporation

E-Mail: [email protected]

Website: Visit Microsoft Corporation Website



About this app

RemoteDesktop uses Remote Desktop Protocol (RDP) to connect to any Windows that has support for Terminal Services. * It is an universal app so you only have to purchase the full version once and then use it on all your devices. * perfect for low speed connections.  Drag & drop is also implemented. * zoom and pan the remote desktop screen as in the Safari browser. * connect to any version of Windows starting with XP, except all Home and Starter versions.  Remote Desktop allows you to connect to any Windows computer using your iPhone, iPod Touch or iPad.  After purchasing the in-app feature on one device, you can disable the banners on all your devices (iPads, iPhones, iPod Touches) without having to pay again, as long as you use the same iTunes account.  When touched it brings up a set of text edit commands: CTRL+C (Copy), CTRL+X (Cut), CTRL+V (Paste), CTRL+Z(Undo), CTRL+F (Find), CTRL+R (Replace). * added a new setting to the connection settings: Use Console.  On slow network connections choose low image quality and a low resolution to insure proper screen updates.  This only re-activates the in-app product on the device. * added a new scissor icon in the upper toolbar when a connection is open and active.  Hit 'Disable Ads', confirm the purchase and a message from iTunes will confirm you already bought the product and the banners will be disabled.  Add a name for the entry, the hostname (or IP address), your username and password and choose the image quality and resolution.  When you're on a slow speed network choose "Low quality images" and 640x480 resolution.  If it works with your configuration (routers, firewalls, etc) then you can disable the ads by purchasing an in-app product that costs 0. 99$.  Tap on it to connect, swipe it to delete it or tap the disclosure icon to edit the computer's informations.  Also be aware that iPod Touches tend to work slow when choosing higher image resolutions.  To start using Remote Desktop tap "Add PC" from the bottom toolbar.  RemoteDesktop is free so you can download it and test it with your PCs configuration without having to pay in advance.  RemoteDesktop in it's free version is a fully functional app, so you can test every option before deciding to buy. 



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