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Common Frank Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Frank app on iOS and Android devices. Solve all Frank app problems, errors, connection issues, installation problems and crashes.


Table of Contents:

  1. Frank iPhone Issues and Solutions

  2. Frank Android App Issues and Solutions
       


  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Fraport AG - Frankfurt Airport Services Worldwide, developers of Frank.


Verified email  

Contact e-Mail: [email protected]




About this app

Browse through our exclusive products and find attractive bonuses and premiums, plus all information to shops, restaurants and services. ** Need to bring people to or pickup people from the airport on time?  The official Frankfurt Airport app makes your journey from Frankfurt Airport easier and more convenient than ever before. ** Be at the right gate at the right time – don’t miss a flight!  Get information to your flight status in real time with push notifications.  Pickup your purchases on your flight day directly at the shops at the airport – collect valuable reward points!  Save the flight data to your favourite list and get all flight detail information in real-time.  You can use your Login in our App, on our Website and in our Shop to find all the information you need – everywhere and everytime.  Use FrankfurtAirportFRA to navigate to the check-in counter, to the departure gate or to shopping areas and restaurants.  Regardless if you use our website or app – just log-in and access all your personal information wherever and whenever you need them.  Scan your boarding pass and get all flight details!  Save time and stress at the beginning of your journey.  Shop easy with FrankfurtAirportFRA .  Book your parking easily in advance with FrankfurtAirportFRA .  We’re looking forward to receiving your feedback on our app by e-mail: mobile@fraport. de.  We will answer your query as soon as possible and are happy to help you.