CamViewer app not working? crashes or has problems?

CamViewer Status

Last Updated on 2018-05-09 by John McKerrell

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Common CamViewer Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot CamViewer app on iOS and Android devices. Solve all CamViewer app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

CamViewer iPhone Issues and Solutions

CamViewer iOS app crashes, not working, errors
CamViewer iOS app network issues
CamViewer on iOS has black/white screen

CamViewer Android App Issues and Solutions

CamViewer has errors/crashing/not working
CamViewer server network connectivity issues
CamViewer has black screen

CamViewer iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever CamViewer app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix CamViewer app crashes or not working on Iphone (iOS):

Close and restart the CamViewer app on iPhone
Update CamViewer app to the Latest Version for iOS
Uninstall and reinstall CamViewer iPhone app
Update your iPhone to the latest iOS version

Fix CamViewer on iPhone unable to connect to server/internet connection issues::

To resolve CamViewer network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix CamViewer black/white screen (blank screen) on iPhone:

Follow the CamViewer iOS app troubleshooting guide Here →

CamViewer Android App Issues and Solutions

Fix CamViewer not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent CamViewer app issues:

Force Stop the CamViewer App
1. On android, goto "Settings" » click CamViewer app. » click "Force Stop".

Update CamViewer to the latest version on PlayStore

Clear CamViewer App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "CamViewer app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch CamViewer.

Fix CamViewer unable to contact server/ CamViewer internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click CamViewer » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got CamViewer » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch CamViewer on android.

Solve CamViewer black/white screens issue on Android:

Follow the CamViewer android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at John McKerrell, developers of CamViewer.

About this app

Currently only tested regularly with Foscam FI8908, FI8918 & FI9821W and Tenvis JPT3815 & iProbot 3 but users have reported success with some Storage Options, Apexis, Instar, Hootoo, ebode IP Vision, Watchbot, Axis, TP-Link, TRENDnet, Abus, Asti, D-Link and Wanscam branded cameras. Offers access to operator controls including panning, modifying the infrared lights, patrol mode (double tap an arrow), recentering (double tap the center control) and modifying the camera properties. Really simple viewer for Foscam, Tenvis and similar IP webcams with lots of features and iCloud syncing. 2-way audio support available for some non-HD cameras. Allows you to view and operate multiple webcams storing the details for each one in CamViewer for easy access. In-app purchase for audio support varies in quality depending on camera. Digital zoom now allows you to pinch or double tap to zoom and pan the view. To enable this in landscape mode click the icon to disable the pan controls. I have removed the in-app purchase requirement and the feedback functionality. I am no longer actively supporting CamViewer. If you have problems using CamViewer please report your problems through CamViewer or contact us on the support link so that we can give you help. this app uses Flurry Analytics for anonymous usage statistics.