Cloud Browse app not working? crashes or has problems?

Cloud Browse Status

Last Updated on 2017-10-27 by LiveCirrus Inc

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Common Cloud Browse Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Cloud Browse app on iOS and Android devices. Solve all Cloud Browse app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Cloud Browse iPhone Issues and Solutions

Cloud Browse iOS app crashes, not working, errors
Cloud Browse iOS app network issues
Cloud Browse on iOS has black/white screen

Cloud Browse Android App Issues and Solutions

Cloud Browse has errors/crashing/not working
Cloud Browse server network connectivity issues
Cloud Browse has black screen

Cloud Browse iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Cloud Browse app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Cloud Browse app crashes or not working on Iphone (iOS):

Close and restart the Cloud Browse app on iPhone
Update Cloud Browse app to the Latest Version for iOS
Uninstall and reinstall Cloud Browse iPhone app
Update your iPhone to the latest iOS version

Fix Cloud Browse on iPhone unable to connect to server/internet connection issues::

To resolve Cloud Browse network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Cloud Browse black/white screen (blank screen) on iPhone:

Follow the Cloud Browse iOS app troubleshooting guide Here →

Cloud Browse Android App Issues and Solutions

Fix Cloud Browse not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Cloud Browse app issues:

Force Stop the Cloud Browse App
1. On android, goto "Settings" » click Cloud Browse app. » click "Force Stop".

Update Cloud Browse to the latest version on PlayStore

Clear Cloud Browse App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Cloud Browse app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Cloud Browse.

Fix Cloud Browse unable to contact server/ Cloud Browse internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Cloud Browse » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Cloud Browse » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Cloud Browse on android.

Solve Cloud Browse black/white screens issue on Android:

Follow the Cloud Browse android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at LiveCirrus Inc, developers of Cloud Browse.

About this app

You can upgrade to Unlimited and Premium service levels for increased performance and unlimited browser sessions if you want to use Cloud Browse to play Flash games, view longer videos, or engage other higher bandwidth content on the web. - Now with full retina display resolution and a 24 hours FREE trial of our Unlimited subscription upgrade. Cloud Browse unlocks all Flash and Java content on all your iOS devices by running a desktop Firefox browser on our secure servers so you can enjoy a full desktop web experience. The Basic download gives you 10 minute browser sessions, which is perfect for catching up on news, watching short videos, looking at restaurant menus, and other light browsing activities. Cloud Browse works by hosting the browser session on secure servers and not on your mobile device. Unlimited browser time, fastest streaming, saved sessions and no ads. Frustrated by error messages when attempting to view Flash videos or use Java applications in MobileSafari? Basic : Included as part of CloudBrowse purchase. 10 minutes of secure, anonymous browsing per session and is Ad supported. Unlimited browser time, faster streaming and no ads. Unlimited : A monthly subscription. Premium : A monthly subscription. The data transmission is SSL encrypted, so there is no need to worry about privacy. Take control of your mobile web experience with Cloud Browse, powered by the LiveCirrus platform.