News app not working? crashes or has problems?

News Status

Last Updated on 2021-03-18 by The Miami Herald

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Common News Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot News app on iOS and Android devices. Solve all News app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

News iPhone Issues and Solutions

News iOS app crashes, not working, errors
News iOS app network issues
News on iOS has black/white screen

News Android App Issues and Solutions

News has errors/crashing/not working
News server network connectivity issues
News has black screen

News iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever News app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix News app crashes or not working on Iphone (iOS):

Close and restart the News app on iPhone
Update News app to the Latest Version for iOS
Uninstall and reinstall News iPhone app
Update your iPhone to the latest iOS version

Fix News on iPhone unable to connect to server/internet connection issues::

To resolve News network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix News black/white screen (blank screen) on iPhone:

Follow the News iOS app troubleshooting guide Here →

News Android App Issues and Solutions

Fix News not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent News app issues:

Force Stop the News App
1. On android, goto "Settings" » click News app. » click "Force Stop".

Update News to the latest version on PlayStore

Clear News App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "News app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch News.

Fix News unable to contact server/ News internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click News » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got News » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch News on android.

Solve News black/white screens issue on Android:

Follow the News android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at The Miami Herald, developers of News.

About this app

Access the latest Marlins stories anytime, anywhere. - Miami Herald beat reporters bring you their blog, ""Fish Bytes". Follow the Miami Marlins through their season with exclusive 24/7 coverage from The Miami Herald. Attention Marlins fans: It's time to play ball and The Miami Herald has the MUST-HAVE app for you! " Read and comment on exclusive reports, analysis, insider information and opinion. - Exclusive daily beat coverage of the team from Miami Herald Sports reporters. - Photo reports: Relive all of the action with in-depth photo galleries and exclusive Miami Herald photo coverage. - Daily Marlins schedule, scores and league standings.