Clorox app not working? crashes or has problems?

Clorox Status

Last Updated on 2019-04-04 by The Clorox Company

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Common Clorox Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Clorox app on iOS and Android devices. Solve all Clorox app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Clorox iPhone Issues and Solutions

Clorox iOS app crashes, not working, errors
Clorox iOS app network issues
Clorox on iOS has black/white screen

Clorox Android App Issues and Solutions

Clorox has errors/crashing/not working
Clorox server network connectivity issues
Clorox has black screen

Clorox iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Clorox app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Clorox app crashes or not working on Iphone (iOS):

Close and restart the Clorox app on iPhone
Update Clorox app to the Latest Version for iOS
Uninstall and reinstall Clorox iPhone app
Update your iPhone to the latest iOS version

Fix Clorox on iPhone unable to connect to server/internet connection issues::

To resolve Clorox network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Clorox black/white screen (blank screen) on iPhone:

Follow the Clorox iOS app troubleshooting guide Here →

Clorox Android App Issues and Solutions

Fix Clorox not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Clorox app issues:

Force Stop the Clorox App
1. On android, goto "Settings" » click Clorox app. » click "Force Stop".

Update Clorox to the latest version on PlayStore

Clear Clorox App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Clorox app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Clorox.

Fix Clorox unable to contact server/ Clorox internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Clorox » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Clorox » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Clorox on android.

Solve Clorox black/white screens issue on Android:

Follow the Clorox android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at The Clorox Company, developers of Clorox.

About this app

Browse the medley of mess: burger drips, eggs, ink, mustard, red wine, spaghetti, makeup, blood, motor oil, mold and more to find simple stain treatment instructions. Whether you’re at home or on the go, carry a huge library of step-by-step tips and tricks in your pocket for removing even the toughest stains. Essential tips for removing stains from clothing and surfaces! Including tips to remove wine stains, grass stains and ink stains. With over 100 years of experience in the laundry business, we’ve seen just about every kind of stain –and now that knowledge is yours with the this app® myStain™ App.