TrialX app not working? crashes or has problems?

TrialX Status

The TrialX Clinical Trials App enables patients and doctors to find relevant
clinical trials near them and connect with the trial investigators in just a few
taps. Some of the key features of the app include the following: 1.

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Common TrialX Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot TrialX app on iOS and Android devices. Solve all TrialX app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

TrialX iPhone Issues and Solutions

TrialX iOS app crashes, not working, errors
TrialX iOS app network issues
TrialX on iOS has black/white screen

TrialX Android App Issues and Solutions

TrialX has errors/crashing/not working
TrialX server network connectivity issues
TrialX has black screen

TrialX iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever TrialX app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix TrialX app crashes or not working on Iphone (iOS):

Close and restart the TrialX app on iPhone
Update TrialX app to the Latest Version for iOS
Uninstall and reinstall TrialX iPhone app
Update your iPhone to the latest iOS version

Fix TrialX on iPhone unable to connect to server/internet connection issues::

To resolve TrialX network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix TrialX black/white screen (blank screen) on iPhone:

Follow the TrialX iOS app troubleshooting guide Here →

TrialX Android App Issues and Solutions

Fix TrialX not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent TrialX app issues:

Force Stop the TrialX App
1. On android, goto "Settings" » click TrialX app. » click "Force Stop".

Update TrialX to the latest version on PlayStore

Clear TrialX App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "TrialX app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch TrialX.

Fix TrialX unable to contact server/ TrialX internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click TrialX » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got TrialX » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch TrialX on android.

Solve TrialX black/white screens issue on Android:

Follow the TrialX android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Applied Informatics, Inc., developers of TrialX.

Verified email

Contact e-Mail: [email protected]

38.71% Contact Match

Developer: Deemedya INC

E-Mail: [email protected]

Website: Visit TrialX Website

About this app

Or TrialX can be set to show results at a particular institution like Columbia University Medical Center, a feature that would enable doctors to find local institutional trials for their patients. 4. The this app Clinical Trials App enables patients and doctors to find relevant clinical trials near them and connect with the trial investigators in just a few taps. 1. 2. Automatic filtering of search results based on the user's most current location using the iPhone's in-built location services (a user can change the automatically detected zip code, if required). Providing doctors the ability to select a trial for their patient and use the 'Refer Patient' button to connect the patient with a trial investigator, right at the point of care. TrialX utilizes a constantly updated database of more than 17,000 currently recruiting clinical trials from ClinicalTrials. gov, our partner CenterWatch and registered sites/investigators on this app. com. Display of search results in a List view or a Map view, with the results sorted by distance from the user's zip code. The Map view also provides directions to a particular trial site. 5. 6. TrialX is powered by the matching and connection technology of this app. We would love to get your feedback and suggestions. Email us at iphone@this app.