2Гис Status

Last Updated on 2023-02-15 by TEKHNO LIMITED, TOV

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Common 2Гис Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot 2Гис app on iOS and Android devices. Solve all 2Гис app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

2Гис iPhone Issues and Solutions

2Гис iOS app crashes, not working, errors
2Гис iOS app network issues
2Гис on iOS has black/white screen

2Гис Android App Issues and Solutions

2Гис has errors/crashing/not working
2Гис server network connectivity issues
2Гис has black screen

2Гис iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever 2Гис app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix 2Гис app crashes or not working on Iphone (iOS):

Close and restart the 2Гис app on iPhone
Update 2Гис app to the Latest Version for iOS
Uninstall and reinstall 2Гис iPhone app
Update your iPhone to the latest iOS version

Fix 2Гис on iPhone unable to connect to server/internet connection issues::

To resolve 2Гис network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix 2Гис black/white screen (blank screen) on iPhone:

Follow the 2Гис iOS app troubleshooting guide Here →

2Гис Android App Issues and Solutions

Fix 2Гис not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent 2Гис app issues:

Force Stop the 2Гис App
1. On android, goto "Settings" » click 2Гис app. » click "Force Stop".

Update 2Гис to the latest version on PlayStore

Clear 2Гис App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "2Гис app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch 2Гис.

Fix 2Гис unable to contact server/ 2Гис internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click 2Гис » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got 2Гис » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch 2Гис on android.

Solve 2Гис black/white screens issue on Android:

Follow the 2Гис android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at TEKHNO LIMITED, TOV, developers of 2Гис.

Verified email ✔✔

E-Mail: support@getcircuit.com

Website: 🌍 Visit Circuit Route Planner Website

Privacy Policy: https://www.getcircuit.com/privacy.html

Developer: Circuit Routing Limited

About this app

Неофициальное приложение упрощающее пользование картами this app. Приложение позволяет находить транспортные и пешеходные маршруты, оставлять отзывы посещенных мест. С этим приложением вы можете вести собственный справочник с детальной информацией организаций, важных или любимых мест во внутренней памяти телефона не требующий доступ к интернету. Чтобы использовать все функции, вам нужна подписка.