Authenticator App© Status

Last Updated on 2023-11-03 by Guangzhou Qianhua Biological Science and Technology Co.Ltd.

I have a problem with Authenticator App©

Are you having issues? Select the issue you are having below and provide feedback to Authenticator App©.

Read all Solutions

Fix Now in One Click

User reports:
No current problems

User reports 0

Have a Problem with Authenticator App©:2FA,MFA,OTP? Report Issue

Common Authenticator App© Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Authenticator App© app on iOS and Android devices. Solve all Authenticator App© app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Authenticator App© iPhone Issues and Solutions

Authenticator App© iOS app crashes, not working, errors
Authenticator App© iOS app network issues
Authenticator App© on iOS has black/white screen

Authenticator App© Android App Issues and Solutions

Authenticator App© has errors/crashing/not working
Authenticator App© server network connectivity issues
Authenticator App© has black screen

Authenticator App© iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Authenticator App© app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Authenticator App© app crashes or not working on Iphone (iOS):

Close and restart the Authenticator App© app on iPhone
Update Authenticator App© app to the Latest Version for iOS
Uninstall and reinstall Authenticator App© iPhone app
Update your iPhone to the latest iOS version

Fix Authenticator App© on iPhone unable to connect to server/internet connection issues::

To resolve Authenticator App© network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Authenticator App© black/white screen (blank screen) on iPhone:

Follow the Authenticator App© iOS app troubleshooting guide Here →

Authenticator App© Android App Issues and Solutions

Fix Authenticator App© not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Authenticator App© app issues:

Force Stop the Authenticator App© App
1. On android, goto "Settings" » click Authenticator App© app. » click "Force Stop".

Update Authenticator App© to the latest version on PlayStore

Clear Authenticator App© App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Authenticator App© app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Authenticator App©.

Fix Authenticator App© unable to contact server/ Authenticator App© internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Authenticator App© » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Authenticator App© » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Authenticator App© on android.

Solve Authenticator App© black/white screens issue on Android:

Follow the Authenticator App© android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Guangzhou Qianhua Biological Science and Technology Co.Ltd., developers of Authenticator App©.

About this app

It can store and generate secure 2FA (two-factor authentication) tokens for your online accounts on your device. This is the Best and Must-have Authenticator App for You! The Authenticator app helps you to secure all your online accounts. - AuthenticatorApp2FAMFAOTP contains monthly subscription-$9. 99 and yearly subscription-$39. 99 after 3 days free trial. - Subscription automatically renews unless auto-renew is turned off at least 24-hours prior to the end of the current period. - The account is charged for renewal within 24-hours before the end of the current period. - Subscriptions may be managed by the user and auto-renewal may be turned off by going to the user’s Account Settings after purchase.