Scanner Live Status

Last Updated on 2022-09-12 by User Camp

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Common Scanner Live Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Scanner Live app on iOS and Android devices. Solve all Scanner Live app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Scanner Live iPhone Issues and Solutions

Scanner Live iOS app crashes, not working, errors
Scanner Live iOS app network issues
Scanner Live on iOS has black/white screen

Scanner Live Android App Issues and Solutions

Scanner Live has errors/crashing/not working
Scanner Live server network connectivity issues
Scanner Live has black screen

Scanner Live iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Scanner Live app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Scanner Live app crashes or not working on Iphone (iOS):

Close and restart the Scanner Live app on iPhone
Update Scanner Live app to the Latest Version for iOS
Uninstall and reinstall Scanner Live iPhone app
Update your iPhone to the latest iOS version

Fix Scanner Live on iPhone unable to connect to server/internet connection issues::

To resolve Scanner Live network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Scanner Live black/white screen (blank screen) on iPhone:

Follow the Scanner Live iOS app troubleshooting guide Here →

Scanner Live Android App Issues and Solutions

Fix Scanner Live not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Scanner Live app issues:

Force Stop the Scanner Live App
1. On android, goto "Settings" » click Scanner Live app. » click "Force Stop".

Update Scanner Live to the latest version on PlayStore

Clear Scanner Live App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Scanner Live app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Scanner Live.

Fix Scanner Live unable to contact server/ Scanner Live internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Scanner Live » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Scanner Live » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Scanner Live on android.

Solve Scanner Live black/white screens issue on Android:

Follow the Scanner Live android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at User Camp, developers of Scanner Live.

About this app

Scan paper into PDFs with your phone, then sign, edit, and export - all in Scanner Live. Instantly grab text snippets from the world around you, then save, share, or speak them without cluttering up your device. Our customer-first privacy policy: app.