Prompty Status

Last Updated on 2022-08-31 by TARAN ASSETS LTD

I have a problem with Prompty

Are you having issues? Select the issue you are having below and provide feedback to Prompty.

Read all Solutions

Fix Now in One Click

User reports:
No current problems

User reports 0

Have a Problem with Prompty: Teleprompter? Report Issue

Common Prompty Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Prompty app on iOS and Android devices. Solve all Prompty app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Prompty iPhone Issues and Solutions

Prompty iOS app crashes, not working, errors
Prompty iOS app network issues
Prompty on iOS has black/white screen

Prompty Android App Issues and Solutions

Prompty has errors/crashing/not working
Prompty server network connectivity issues
Prompty has black screen

Prompty iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Prompty app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Prompty app crashes or not working on Iphone (iOS):

Close and restart the Prompty app on iPhone
Update Prompty app to the Latest Version for iOS
Uninstall and reinstall Prompty iPhone app
Update your iPhone to the latest iOS version

Fix Prompty on iPhone unable to connect to server/internet connection issues::

To resolve Prompty network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Prompty black/white screen (blank screen) on iPhone:

Follow the Prompty iOS app troubleshooting guide Here →

Prompty Android App Issues and Solutions

Fix Prompty not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Prompty app issues:

Force Stop the Prompty App
1. On android, goto "Settings" » click Prompty app. » click "Force Stop".

Update Prompty to the latest version on PlayStore

Clear Prompty App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Prompty app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Prompty.

Fix Prompty unable to contact server/ Prompty internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Prompty » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Prompty » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Prompty on android.

Solve Prompty black/white screens issue on Android:

Follow the Prompty android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at TARAN ASSETS LTD, developers of Prompty.

About this app

this app is perfect for: creating videos, reading from a script, creating auto captions. this app is a great tool that allows you to say the right thing at the right time. Keep eye contact with the audience while reading the text you need to speak. You will have complete control of what you say!