ExtraLock Status

Published by Primelight OU

ExtraLock lets you protect your phone with the effective and secure adblocker.
Get the best experience with blocking annoying banners and distractive ads in
the background and stay safe online.

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Common ExtraLock Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot ExtraLock app on iOS and Android devices. Solve all ExtraLock app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

ExtraLock iPhone Issues and Solutions

ExtraLock iOS app crashes, not working, errors
ExtraLock iOS app network issues
ExtraLock on iOS has black/white screen

ExtraLock Android App Issues and Solutions

ExtraLock has errors/crashing/not working
ExtraLock server network connectivity issues
ExtraLock has black screen

ExtraLock iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever ExtraLock app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix ExtraLock app crashes or not working on Iphone (iOS):

Close and restart the ExtraLock app on iPhone
Update ExtraLock app to the Latest Version for iOS
Uninstall and reinstall ExtraLock iPhone app
Update your iPhone to the latest iOS version

Fix ExtraLock on iPhone unable to connect to server/internet connection issues::

To resolve ExtraLock network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix ExtraLock black/white screen (blank screen) on iPhone:

Follow the ExtraLock iOS app troubleshooting guide Here →

ExtraLock Android App Issues and Solutions

Fix ExtraLock not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent ExtraLock app issues:

Force Stop the ExtraLock App
1. On android, goto "Settings" » click ExtraLock app. » click "Force Stop".

Update ExtraLock to the latest version on PlayStore

Clear ExtraLock App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "ExtraLock app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch ExtraLock.

Fix ExtraLock unable to contact server/ ExtraLock internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click ExtraLock » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got ExtraLock » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch ExtraLock on android.

Solve ExtraLock black/white screens issue on Android:

Follow the ExtraLock android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Primelight OU, developers of ExtraLock.

66.67% Contact Match

Developer: Smart Lock

E-Mail: [email protected]

Website: Visit ExtraLock Website

62.5% Contact Match

Developer: DoMobile Lab

E-Mail: [email protected]

Website: Visit DoMobile Lab Website

About this app

Keep your private videos and photos in the safe place with the strong password and be sure that nobody has access to your files. Also it doesn’t need much of your battery and will not waste your resources. this app will also increase your browsing speed because it takes less time to load websites without plenty of ads and pop-ups. Using ExtraLock is much easier than you can think: turn on the needed switchers in one tap and make sure you gave all the needed permissions. Get the best experience with blocking annoying banners and distractive ads in the background and stay safe online. Use our tutorials to get clear instructions. this app will not use your personal data and expose it on the internet. this app lets you protect your phone with the effective and secure adblocker. You can always contact this app support to share your ideas or get help with the application. Smart and efficient usage of your device.